Caliber - Maumee

4.8 (213reviews)
95%
1379 Conant St,  Maumee,  OH  43537

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (213)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and voicemail updates throughout the repair process. Timeliness was a recurring highlight, with numerous vehicles completed ahead of schedule. Customers also appreciated the complimentary interior and exterior detailing as a thoughtful finishing touch. A few customers noted areas for improvement, including occasional repair quality concerns such as minor tool marks, buffing issues, and parts fitment, as well as some delays and communication gaps when vehicles needed to be returned for additional work.
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"... process so easy! They were very professional and kept me updated every step of the way!" Read more
"Excellent job and communication during the repair process. Thank you!"
"Communication was top notch from the beginning till the end."
"Excellent staff and notification process. I was kept aware of the repair status of my vehicle from beginning to end."
"Fast, communicative, and did an excellent job. Most importantly I feel they do honest work. I would ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication, took care of setting up rental car, car was finished sooner than expected

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Repair Quality

Customer Service

Returned Clean

My Experience

The staff were exceptionally warm and professional, and I am thoroughly satisfied with service.

My Experience

Caliber Collision did a great job with repairing the damage parts on my vehicle and it was done a week before the original completion date. I was pleased.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes I would definitely recommend to family or friends. If I ever need body work done again this is exactly where I'm going.

Repair Quality

Totally satisfied! Very professional business and spot on work.. Thank you Caliber!

Customer Service

Everything was perfect from the time I walked in to the time I walked out. Excellent.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks great! Thank you

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

11 weeks for what should have been maybe 3

Repair Quality

Uncertain how well it’s fixed after they had to redo it

Customer Service

11 weeks with minimal waiting for parts

Returned Clean

My Experience

Really appreciated the job as well as the time taken to detail the vehicle.

My Experience

Great people to work with.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have never had to arrange any car repair situation before. However I am recently divorced and had to take on deciding where to go when someone hit my car. Caliber Collision is near my work so I took a chance . Everyone who I dealt with there was very professional, communicative, and kind. I was very overwhelmed having to take care of all of this, but the staff made it easier for me. I was very impressed. My car looks really good, and the job was done before the estimated date. This was good too since I was paying for a rental car.

Likely to Recommend

I would definitely recommend as I had a very good experience.

Repair Quality

My car looks very good after the repair. You can’t tell it had been hit.

Customer Service

Customer service was excellent. Everyone was kind and very professional.

Returned Clean

My Experience

I am still not able to use my key in the door of the car.

My Experience

Great work.

My Experience

Great communication and repaired ahead of schedule. Excellent experience all around.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The people and the workmanship were awesome. I would recommend to others.

Repair Quality

The people at the Maumee location were very helpful, courteous and took care of everything! My husband and I are very pleased

Customer Service

Everyone was helpful and courteous.

Returned Clean