Caliber - Rossford

4.7 (1,031reviews)
94%
9801 S Compass Dr,  Rossford,  OH  43460

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,031)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and call updates throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new and paint matches noted as spot-on. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely described as friendly, professional, and welcoming. Some customers noted areas for improvement directly from their feedback, including occasional repair quality concerns such as misaligned panels, paint imperfections, and unresolved mechanical issues, as well as isolated instances where communication fell short of expectations or vehicles required return visits for corrections.
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"Early. Was told worst case of time of completion and ended up being almost a week early."
"... quickly. Kept in touch with progress updates, and finished the job before the estimated time! Everything was great and convenient!" Read more
"I was very excited to get my car a day earlier than expected. Thank you. Appreciate it. I miss my baby. Thank you."
"good communications, however 10 days longer then told origionally"
"The entire process was quick and efficient. The repairs were complete sooner than anticipated."
"Texted every step of the way."
"Caliber kept me in the loop via text message preferred for me the whole time throughout the repairs. When ..." Read more
"The communication is unparalleled. I appreciated the updates!"
"Absolutely perfect communication and my car is nicely restored. Thank you so much!!"
"Did an amazing job and was amazing at communicating the progress"

My Experience

My Experience

Wonderful experience both times that I've used Caliber. Professional, timely and great customer service.

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Repair Quality

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My Experience

The experience was great, Caliber Collision was very thorough and provided quality work. I would recommend their service.

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Returned Clean

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Returned Clean

My Experience

The entire process was quick and efficient. The repairs were complete sooner than anticipated.

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My Experience

Highly impressed with Caliber Collision. They were quick, kept us informed, and were very friendly. Highly recommend!

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My Experience

Kaitlyn was great from start to finish! Informative, helpful and extremely pleasant. My car was repaired much quicker than anticipated and looks great.

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Returned Clean

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I was very impressed with the level of attention that was given to my time and needs.

My Experience

My vehicle has to be transported to another location. So working with 2 caliber collision providers at the same time. Both were absolutely wonderful. Communication was spot on and they kept the word about times and places. I even got extra work done. I’m very satisfied with the repairs done on my car and I loved the teamwork shown between the 2 locations! Well done caliber. I will highly recommend your services

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Customer service is top tier

My Experience

We were happy with the transparency and communication on the schedule. The car looks great and was done on time. Thank you!

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Returned Clean

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Returned Clean

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Service was immaculate and incredible. Kaitlyn was very helpful and was updating me every step of the way which made the process feel much better knowing what’s going on with my car.

Customer Service

Amazing like I said Kaitlyn was an angel

Returned Clean

My Experience

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Everyone we came in contact with were very pleasant and knowledgeable. They made you feel like family.

My Experience

My Experience

Kaitlyn was a wonderful at keeping me updated about when my vehicle was going to be done. On top of that my car was ready a day earlier than my estimated time. The best team!