Caliber - Brighton - North 18th
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Won’t go anywhere else
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We were very impressed with the customer service and repair work of this facility.
Repair Quality - 5.0/5.0 -
Kori, Jeremiah and the rest of the team at Caliber did a fabulous job repairing our vehicle.
Customer Service - 5.0/5.0 -
Everyone was polite and kept us up to speed on repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jeremiah and team were very helpful and made me know that I was in good hands. Their hard work got my 2025 car in and out of the shop in 72 hours! Parts ordered, replaced panels, and paint. I hope I never need to go back, but if I do this will be my shop. Thank you guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not satisfied
Repair Quality - 0.5/5.0 -
Not being informed on my vehicle and keys being misplaced not following up on their word (promising car rental) and not following thru with it. Breaking other parts and/or not reassuring everything is in working order before giving the client their property back after there accident.
Customer Service - 0.5/5.0 -
Short answers when giving updates on vehicle
Returned Clean
My Experience - 5.0/5.0 -
Jeremiah kept us informed on the progress and we are very !!! Happy with the repairs that the technician and painter did ..this shop has repaired/painted two of are vehicles and will always have are business.. Thanks for the quality work !! Dave and Carrie Snyder and don't forget Lori upfront was great also..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The staff at Caliber Collision were always professional when I talked to them in person, but I never received communications about my vehicle. When I told them that I wasn’t receiving texts, the response was that they’ve heard that from customers in the past and that there isn’t really anything they could do about it. Everything else about my experience was so exceptional, that I hate to see them lose business for something as simple as communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision did an amazing job on our van!
Customer Service - 5.0/5.0 -
The people working there were very professional, kind and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Glad to have my vehicle back and very happy with Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cori was a huge help from beginning to end. We are a senior couple with one car and living on my husbands VA disability income. Cori was very supportive and understanding of our situation and got us in and out as fast as possible with more than we could of hoped for from the customer service to the perfect detail completion. Highly recommend.
Likely to Recommend - 5.0/5.0 -
I base this off the recommendation of my friend Eric. He assured me they would take excellent care of me.
Repair Quality - 4.0/5.0 -
Debris in paint and missed damage
Customer Service - 4.0/5.0 -
The office manager and general manager were great. The advisor did not listen to my concerns and got borderline rude when I asked for an email copy of the estimate. I informed him of the entire side impacted and he still did no address the rear wheel issue, he made me feel like I was lying. The GM took over at the end so I texted her a photo proof showing the bus impacted the entire side. I had to call State Farm to get it resolved. I still have a dent in the rear door side panel..
Returned Clean
Likely to Recommend - 3.0/5.0 -
It depends of which Caliber location.
Repair Quality - 2.0/5.0 -
I was told my car was ready and went to pick it up only to find that it was definitively not ready. There were only 2 things that I noticed that needed to be fixed, and that I showed them when dropping it off. When I arrived to pick up my vehicle only 1 thing was half done. It was very disappointing since my wife had her car fixed at a different caliber, and it was done perfectly.
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was such a pleasure working with the Caliber Collision in Brighton, of course under the circumstances. From dropping my vehicle off to picking it up, this team was on point. Communicated with me during the entire process and answered questions I didn’t even know I had!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very impressed with the quality of service and communication! Jeremiah (I think that was his name sorry) was fantastic and quick but thorough! Thanks so much!