Caliber - Buford
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me informed along the way. Exceptional customer service
My Experience - 5.0/5.0 -
There was one thing that was promised and was not done. A little inconvenience but I was assured that I could bring car in and it would be done. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly and informative staff, all work completed to perfection and within the time estimated. Would use again and recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the work done on my Subaru and the extraordinary communication from your staff. John Gibbons kept me well informed! All employees were extremely attentive and very pleasant to work with JOB WELL DONE! Thank you Caliber!
My Experience - 5.0/5.0 -
Repairs were done in a very timely fashion and we were updated on the status of the vehicle. Thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The text messages on the progress of repair was great! I was unable to get my car in for repair to other shops for 2 weeks. I called Caliber and spoke with the general manager and fitted me right away. It was a great experience and all the employees were friendly. I will only take my vehicles to Caliber.
My Experience - 5.0/5.0 -
Great experience from start to finish. Got an estimate as a drop in on a Saturday which was three days sooner than the earliest appointment I was told I could get on the phone. The drop off date for the car was the same as I was told on the phone. Caliber gave me an estimate of one week to complete the work and then I saw an email that said it would be ready on 2/1. To my ultimate surprise it was actually ready today, Friday, January 29 by 3:00. I know with certainty they did not sacrifice quality and the car looks great. Thanks Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Linda was our advisor and was completely professional, personable and very accommodating. However when my wife picked up the vehicle from the office, the receptionist was extremely rude and demeaning towards her. She was very upset regarding this interaction and felt disrespected by merely requesting a copy. Additionally she witnessed someone attempted to remove the key from the ignition upon pulling the vehicle around to the front entrance. He was being overly forceful, jerking and pulling the key out the ignition while yelling/cursing. Additionally he didn't seem to be aware of the fact that my wife witnessed this, since this happened we have had issues with the key. Aside from this occasion my experience dealing with Calliber has always been plesant, especially during the course of the repair. I work in the automotive industry and have felt with Caliber before, I'm fond of the company just wanted someone to be aware of what we experienced and what transpired during my wife's visit.