Caliber - Buford
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job! Thanks.
My Experience - 5.0/5.0 -
Nick did an outstanding job of taking care of all my needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the work Caliber did on my 2012 Ford Focus. The paint match was perfect, and the car was professionally cleaned inside and outwhen I picked it up. Thanks to Nicholas and Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Continuous updates on progress and condition of vehicle. Nick always took time to answer all questions and explain issues Very professional operation
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Linda was my service rep, did an awesome job in facilitating our repair on the Acura. Very pleased with her level of professionalism. Kept us up to date on repair progress and and even beat the projected return date that was projected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Horrible customer service
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Never received any updates about my car from Stephen at kennesaw. My car was transferred to kennesaw from Buford because it would "get done faster". Nobody would tell me the status of my car and Stephen straight up lied to the insurance company stating that my vehicle was completed causing them to terminate my rental and me having to pay out of pocket for a rental for 2 more weeks. When he finally called me he continued giving me the run around about my vehicle and why he told the insurance company it was completed when it wasn't. I will never bring my service back to caliber regardless of how well the job is done just because of your dishonest employee. He also finally called and told me that my car would be ready on a Thursday , I needed a rental until Thursday so I called the insurance company to set me up a rental, they called Stephen to ask why my car was still in the shop when he told them it was completed. At that he told them that my car would be completed that day and that he would set me up in a rental if need be. To say the least it was 2 more weeks before my car was ready seeing he lied to both me and the insurance company causing me to pay for a rental for 2 weeks out of my own pocket.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I think it's a very busy location and I also think it's a little far from most of my friends
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
my initial claim adjuster seems a little rude but once Linda got on the case of she did everything very satisfactorily was very upfront about the wait time in everything your front receptionist they were all great