Caliber - Buford
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Lorren was great. Kept me updated every step of the way and was available for any question I had. Drop off / pick up was easy. Car looks great. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
BACK TO LOOKING BRAND NEW!
Customer Service - 5.0/5.0 -
Lorren was great - told me she would keep me up to date and, she did! Once a twice a day I would get some kind of update - even checking to see if I had any questions.
Returned Clean
My Experience - 5.0/5.0 -
Great experience from start to finish. Fair price, wonderful employers, attentive, keep you updated every step of the way and quality work. Would recommend to everyone!
My Experience - 5.0/5.0 -
We have been very blessed over the 15 years to only need Caliber’s twice and each time they have exceeded our expectations. I would encourage anyone in need to give them a call.
My Experience - 5.0/5.0 -
Great experience overall.
My Experience - 5.0/5.0 -
Thank you for fixing up our car and making it look brand new! We received helpful daily updates which helped us plan accordingly. The team is very professional and responsive!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was completed quickly (once the parts were received). The technician worked around the car with us and remedied what we weren't satisfied with.
Customer Service - 5.0/5.0 -
Top notch.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will use your again but I pray that I want have to. Great job!
Customer Service - 5.0/5.0 -
Great Job!
Returned Clean
My Experience - 5.0/5.0 -
Lorren was awesome! She made everything seamless and kept me updated. I was so pleased with her service that I brought my mom's vehicle to the same location for repair. My car looks amazing. I have been telling my family about my great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lorren provided excellent service from the beginning to end. She provided regular updates. My car looked brand new as if there were never any damages. I was very pleased with the services provided.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Communication throughout this process has been extremely poor. I was repeatedly given inconsistent and inaccurate updates about when my vehicle would be ready. I was told a part would arrive last Friday or Monday, only to find out later that it stopped moving on Thursday and has still not arrived. There has been no proactive communication or transparency around these delays. Additionally, getting in contact with the team has been frustrating. Calls often go unanswered, and I have had to take time out of my own schedule to physically return for updates instead of receiving timely information. I was also disappointed with the attitude I experienced from Lorren. From start to finish, the interaction felt dismissive and unhelpful, which made an already stressful situation even more frustrating. Overall, this experience lacked professionalism, clear communication, and customer care. I would not recommend this location based on my experience.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
There are some things that still need to be looked at
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ken Gage was awesome through the entire process....the repairs look great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and kind experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lorren and all the staff were great! The repairs look good. I appreciate everyone making the process easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great. Car looks god!
Customer Service - 5.0/5.0 -
Lorran was great!
Returned Clean
My Experience - 5.0/5.0 -
I had the best service. The Caliber team was awesome especially Loren.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from the team, especially Loren.
Customer Service - 5.0/5.0 -
Excellent