Caliber - Buford

4.7 (5,274reviews)
95%
4165 South Lee Street,  Buford,  GA  30518

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,274)

My Experience

I had the best service. The Caliber team was awesome especially Loren.

Likely to Recommend

Repair Quality

Great service from the team, especially Loren.

Customer Service

Excellent

Returned Clean

My Experience

Caliber Collision is a very experienced and professional organization. Each time we communicated they were very clear and honest answering all my questions. I must say they went above and beyond my expectation. If your vehicle is ever in need of professional body repair, I highly recommend Caliber Collision.

My Experience

Insurance claim - appreciate all their direct comms with Progressive. Impressive frequent text updates. Very kind front office staff. Finished 3 days early. Time will tell, but front end repair looks quite good.

Likely to Recommend

What I appreciated most was the communication and very kind front office staff

Repair Quality

Truly too early to tell. Looks good now. Hope the new bumper connections stay intact as that’s been an issue with another collision Repair shop

Customer Service

Great comms and kind staff

Returned Clean

My Experience

Excellent customer service, timely communication and excellent repair work. Thank you

Likely to Recommend

Repair Quality

Excellent work Thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I feel Caliber Collision went above and beyond with my repair and returned my vehicle in excellent condition. They took it a step further and cleaned my vehicle thoroughly, my car all around looked amazing. I truly appreciate them and everything they did. Also, they showed amazing communication and patience as a lot of obstacles came up ling the way.

Likely to Recommend

Repair Quality

Caliber collision went above and beyond for my vehicle. I truly appreciate them

Customer Service

They communicated everything and kept me in the loop. They went above and beyond. Lauren and the rest of the staff did amazing.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Lorren was awesome! She communicated every step of the way and I got my vehicle back ahead of the schedule time!

My Experience

Process was smooth. People were great. Communication was great. The repair looks great. Thank you.

My Experience

I really enjoyed working with Ken and the front office personnel at caliber. Ken was very professional, informative, and enjoyable to work with. I will always bring my car to Caliber Collision for the necessary repairs on my car. Thank you very much for a very pleasant experience.

Likely to Recommend

Repair Quality

Ken was Very professional, updated me on progress, stayed on schedule, pleasant to work with.

Customer Service

Customer service was amazing.

Returned Clean

My Experience

Ken have a really good customer service and he keep me updated throughout the process

Likely to Recommend

Repair Quality

Ken is a really guys with good service

Customer Service

Returned Clean

Likely to Recommend

I only realized after getting home that even the plastic trim parts that should not have been painted were completely painted over. As a result, the rear bumper is no longer in its original (OEM) condition.

Repair Quality

I only realized after getting home that even the plastic trim parts that should not have been painted were completely painted over. As a result, the rear bumper is no longer in its original (OEM) condition.

Customer Service

I only realized after getting home that even the plastic trim parts that should not have been painted were completely painted over. As a result, the rear bumper is no longer in its original (OEM) condition.

My Experience

They finished a week ahead of the original time. Great work

My Experience

Outstanding work, Outstanding craftsman, Outstanding customer service, they made sure the car was back to pre crash condition, thank you guys soo much

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer service was good. I was informed throughout the process of the status, however I was disappointed that the whole bumper was not painted and that they put the old BMW emblem back on. It just seemed like a cheap cut corner kinda of deal.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast service and kept customer informed daily of repair progress.