Caliber - Burlington Nc

4.9 (49reviews)
100%
2233 Hanford Rd,  Burlington,  NC  27215

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (49)

Likely to Recommend

Repair Quality

Very efficient and kept me informed on the progress. Got my vehicle back a day early. My repairs were covered by insurance but the cost was lower than I expected.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were prompt, in letting me know the progress of the repair, making adjustments in there schedule to meet my needs ..

Customer Service

They were prompt, in letting me know the progress of the repair, making adjustments in there schedule to meet my needs ..

Returned Clean

Likely to Recommend

Repair Quality

My repair completely exceeded my expectations, everything looks great!! Gage went above and beyond and I appreciate his expertise and care!

Customer Service

My Experience

Gage was the best in communication, step by step of what was going on and my vehicle looks great Great Job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Gage did a super good job not only on repairing the car, but with communicating and keeping me in the loop. He always kept me updated and always answered the phone. He never once rushed me through a conversation or explanation. If I had any questions at all then he’d listen carefully and thoroughly explain. The manager also did an amazing job of answering any concerns I had. The receptionist was delightful and connected me to the right person with diligence every time I called. There was also an issue regarding the car making it to the shop due to the towing company’s fault and the staff made sure to reach out to them personally to get me an explanation on what happened to my vehicle

Likely to Recommend

Repair Quality

Customer Service

Amazing customer service from the manager, receptionist, and service man Gage.

Returned Clean

My Experience

Gage called several times with updates. They were professional and did a fantastic job. I was very pleased with the process and service.

Likely to Recommend

The process from start to finish could not have gone any better.

Repair Quality

The professionalism of the staff and updates on the repairs were perfect.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Gage and crew were great.

Customer Service

Customer service was very helpful .