Caliber - Capitol Heights

4.7 (7,510reviews)
95%
1101 Hampton Park Boulevard #500,  Capitol Heights,  MD  20743

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,510)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car repairs are great. The car was completed before promised. All of the staff was very friendly!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kept me updated with my vehicle. Always made sure everything was up to my standards. Customer service was wonderful.

Likely to Recommend

Repair Quality

My car bumper look great! thank you to the Caliber team for keeping me informed with the process and just making the process smooth

Customer Service

My Experience

The CRV looks great! The damage was small but irritating. Caliber erased the ding like it was never there. Elmer Rodrigues orchestrated my repair with ultimate professionalism and Kim Brooks provided a calming experience that eliminated worry.

Likely to Recommend

Yes, I will be recommending that particular location as often as possible.

Repair Quality

Everything was great. Elmer Rodriguez and Kim Brooks were great. They were a great team. They kept me informed and the work is excellent.

Customer Service

I’ll definitely be coming back to this particular location for the rest of my vehicle body work needs.

Returned Clean

Likely to Recommend

Repair Quality

The external handle on the replaced car door no longer functions to open the door.

Customer Service

The external handle on the replaced car door no longer functions to open the door.

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Always kept me updated

Returned Clean

My Experience

Customer service and professionalism! They accommodated all my needs. They did great work on my car, quickly and efficiently . I will definitely recommend this Caliber.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will let everyone know

Repair Quality

From the moment I walked customer service was on point. Greeted Me as i came in spoke to me with such kindness. Made sure all.well before I left out.

Customer Service

Very Professional and polite from beginning to end

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dropping my car off and picking it up was uneventful. Service provided during the check in process was very smooth & I'm satisfied with the repair. There was one issue upon check in when the service man ask for last name JONES, 3 of the indu individuals in the waiting responded YES. THAT WAS FUNNY.

My Experience

Thank everyone job well done

Likely to Recommend

Repair Quality

Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service