Caliber - Capitol Heights
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
You always pass the word on about great services
Repair Quality - 5.0/5.0 -
Great outstanding services, kept me inform about the process of repairs, thru out the the repair. Great job and which shows they care about their customers
Customer Service - 5.0/5.0 -
As I mention before they show they do care about the service they provide and their customer
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Body work looks good but then again, I was just happy to.have my own car back but even at a glance, the appearance was great.
Customer Service - 0.5/5.0 -
I was not impressed at all with the customer service. I was told that After I have given my email and phone info, I would be kept abreast of any issues, repair status, etc., no calls, no updates, no emails, no nothing.Most of the inquiry came from me, and left with "the manager will call you back , bUT of course, that never happened
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm really glad I took my car to your shop the customer service was absolutely the greatest I had my vehicle serviced there last year and was pleased with the work. My vehicle was promised to me within two days! I thrive on quality customer service. Everyone was courteous especially Ibrahim he stood behind the quality of the work and was absolutely friendly! Lastly, I would recommend this shop to friends and family especially if they own Honda vehicles!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have the best service writer who what kept me informed every step of the way and I would highly recommend his services with your company
Customer Service - 5.0/5.0 -
Repeat excellent service
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Carla did a great job with keeping me in the loop of my vehicle repair. Customer service was great.