Caliber - Capitol Heights
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was courteous and polite. I am completely satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
They tore my floor mats and door unlock does not work.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Very friendly ladies
My Experience - 0.0/5.0 -
No discussion of what was wrong before work began. No mention of damage to car (back right side) although I indicated no prior damage. Did not go over checklist as I was expecting a call.
My Experience - 0.0/5.0 -
My car was there to get the bumper fixed but now my duvets side door will not open from the inside. There was NO issues with my drivers for when I brought my car in. This needs to be corrected ASAP!
Likely to Recommend - 3.5/5.0 -
Everyone was super nice BUT my car was there to have my bumper fixed. Nothing was wrong with my car except that i needed brakes( other than the bumper) and now my drivers side for WILL NOT OPEN FROM THE INSIDE.
Repair Quality - 3.5/5.0 -
Everyone was super nice BUT my car was there to have my bumper fixed. Nothing was wrong with my car except that i needed brakes( other than the bumper) and now my drivers side door WILL NOT OPEN FROM THE INSIDE.
Customer Service - 3.5/5.0 -
Everyone was super nice BUT my car was there to have my bumper fixed. Nothing was wrong with my car except that i needed brakes( other than the bumper) and now my drivers side for WILL NOT OPEN FROM THE INSIDE.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service!
Customer Service - 5.0/5.0 -
Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience dealing with Caliber Collision was great. ..My Customer Service Consultant Carla Reyes kept well informed of the progress and updates of my car, and was returned to me in a timely manner..Thank You .Sarahteen Duncan
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!!!
Customer Service - 5.0/5.0 -
The staff were very nice! They were fast and professional. The mgr. (Mike) went the extra mile to ensure that I was happy and not inconvinced. He even cleaned my interior windows. Great work paired with fast and friendly service. From Enony to Carla to Mike, I was very pleased.
Returned Clean
My Experience - 5.0/5.0 -
The entire team was very helpful and wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
The repairs were good. I wish I had not received a smaller battery then what I had in the car.
Customer Service - 0.5/5.0 -
I was not notified that my car was received. My car was placed under the wrong person's name. I was not notified that my car's pickup date was changed until after I had my insurance company call the shop.