Caliber - Carmichael
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
Im still very disappointed in the fact that they drove my car over 25+ miles instead of transporting it, that my car was emptied of its gas and not refilled and that my worn Tire was not mentioned to me in person or on any paperwork.
Repair Quality - 3.0/5.0 -
The work on my front Fender and related items were great. Kenny did a great job. I am just dissatisfied with other issues that came about.
Customer Service - 3.0/5.0 -
I was somewhat dismayed when I was picking up the car (and since I was in a hurry, didn't have time) I had to go get gas after seeing that my gas gauge was on "E" and my light was on showing this. There were 68 miles put on my car. Apparently they drove it back and forth without a fender on it to have it cleaned. (My wife and an accident with a Deer that was hit by a driver two cars in front of her)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
Because of a lack of communication between the original Caliber Collision shop in West Sacramento and the one they towed my car to on Fair Oaks Blvd. I went three different times to pick up my car and each time, something still wasn?t done right. It took a month for completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Overall good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
Was a little disappointed that my door handle was not replaced as part of the door panel. Also a dent was found on passenger side door that I never had
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent! There was damage sustained that I didnt think could ever be the same as new. But it was...Perfect!
Customer Service - 5.0/5.0 -
Your people are amazing. Chris, Desiree, Matt and even the courtesy driver. All were genuinely concerned that I be informed and they were available at anytime to answer any of my questions and concerns.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My windows had some paint overspray, but once I let them know about the issue they addressed it.
Customer Service - 4.5/5.0 -
My customer service representative Brian was good a giving me an update on the status of my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Inside new front door has damage
Customer Service - 5.0/5.0 -
Brian did his due dilligence in keeping me updated on the status of my repair. He also went above and beyond in dealing with York Risk Services Group (Lyft).