Caliber - Sacramento - Tower Ave

4.9 (1,990reviews)

99%

(916) 482-3368

2400 Tower Ave, Sacramento, CA 95825

99%

See Photos

2400 Tower Ave
Sacramento, CA 95825

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About Caliber - Sacramento - Tower Ave

See Photos

2400 Tower Ave
Sacramento, CA 95825

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

GM Basic

I-Car

Call

Website

Reviews (1,990)

Sort By:
Newest
Rating

1,659 Customers Rated

5 Stars

74.3% Complete

(1478)
4 Stars

5.5% Complete

(110)
3 Stars

1.9% Complete

(37)
2 Stars

0.8% Complete

(16)
1 Star

0.2% Complete

(4)
< 1 Star

0.7% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating regular text, email, and phone updates throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned isolated concerns, including limited proactive communication, interior cleanliness after repairs, and minor reassembly oversights - areas customers felt could be improved for a more consistent experience.

Select to learn more

Service Quality
Timeliness
Communication

"... been rear-ended while I was stopped at a stop sign. The back of the car is PERFECT…but wait… theres more. Your technicians were kind enough to return a clean ..." Read more

"They even repaired a portion that was not related. I can't thank them enough! They are amazing!!"

"... amazing job fixing my car repairs in speedy time my car was fixed and ready to go a day early made me so happy.😁🙏 Im back on the road with a big smile on my face. ..." Read more

"... very satisfied with the workmanship on my KIA. The repairs are top notch and the exterior finish looks nearly brand new. The office personnel were very nice and professional. ..." Read more

"Great Job and my car repaired looks amazing."

"I picked it up 2 days before expected!"

"It was early. This was very helpful since we were paying for rental out of pocket"

"... did a wonderful repair job on our 2024 Ford F250, they did everything they said they would do and in the time they said they could do it! Very satisfied!" Read more

"I needed my car back for a road trip. They got it back to me in time"

"Skipped two times delivery"

"I received daily text with updates regarding the status of my repairs."

"From the communication and communication to the actual repair was perfect made it easy and stress free. Definitely will be ..." Read more

"They did a great job at keeping me up to date with my cars repair status, working with me across two insurance claims for ..." Read more

"Ultimately the car was available before the due date. But I could not get a hold of a live person who would tell me that. I kept getting links to a website that would tell ..." Read more

"I didnt reserve a single update on repair until I called. My car is also filthy. There is white dust inside ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... been rear-ended while I was stopped at a stop sign. The back of the car is PERFECT…but wait… theres more. Your technicians were kind enough to return a clean ..." Read more

"They even repaired a portion that was not related. I can't thank them enough! They are amazing!!"

"... amazing job fixing my car repairs in speedy time my car was fixed and ready to go a day early made me so happy.😁🙏 Im back on the road with a big smile on my face. ..." Read more

"... very satisfied with the workmanship on my KIA. The repairs are top notch and the exterior finish looks nearly brand new. The office personnel were very nice and professional. ..." Read more

"Great Job and my car repaired looks amazing."

"I picked it up 2 days before expected!"

"It was early. This was very helpful since we were paying for rental out of pocket"

"... did a wonderful repair job on our 2024 Ford F250, they did everything they said they would do and in the time they said they could do it! Very satisfied!" Read more

"I needed my car back for a road trip. They got it back to me in time"

"Skipped two times delivery"

"I received daily text with updates regarding the status of my repairs."

"From the communication and communication to the actual repair was perfect made it easy and stress free. Definitely will be ..." Read more

"They did a great job at keeping me up to date with my cars repair status, working with me across two insurance claims for ..." Read more

"Ultimately the car was available before the due date. But I could not get a hold of a live person who would tell me that. I kept getting links to a website that would tell ..." Read more

"I didnt reserve a single update on repair until I called. My car is also filthy. There is white dust inside ..." Read more

Marisa (Subaru owner) reviewed 9/24/26

5 stars

Looks like new!

Friendly, knowledgeable, kept me in the loop at all times.

John Micheal (Volkswagen owner) reviewed 9/21/26

Very happy with the work and the customer service

Car looks great. Good communications

Very happy with communications and customer service

Brayden (Toyota owner) reviewed 9/21/26

Great communication and timely!

John (Volkswagen owner) reviewed 9/18/26

Richard (Lincoln owner) reviewed 9/15/26

Jonathan and the whole team was great. The outstanding service was much appreciated. Delivering my vehicle to my home was above and beyond great service. I've been a Caliber customer before, and I'll continue to be in the future.

Anya (Honda owner) reviewed 9/14/26

Jajuan (Honda owner) reviewed 9/14/26

Will be adding positive posts on Google and Yelp

Great service 💙 Staff very courteous and knowledgeable.

Great communication 💙

Richard (Hyundai owner) reviewed 9/11/26

Troy (Nissan owner) reviewed 9/7/26

Thoraia (Subaru owner) reviewed 9/7/26

Victoria (Toyota owner) reviewed 9/3/26

Great communication

Travante (Kia owner) reviewed 9/2/26

Ayanna (Subaru owner) reviewed 9/1/26

Haley (Honda owner) reviewed 8/31/26

I meant to click that I was satisfied the first time LOL. I loved the communication and updates about my car repair and estimates of when it would be done!

Marilyn (Kia owner) reviewed 8/31/26

My 9 year old red Kia Soul has been rear-ended while I was stopped at a stop sign. The back of the car is PERFECT…but wait… there’s more. Your technicians were kind enough to return a clean ( inside and out) shiny red car to me. It literally looks like I just drove it off the new-car parking lot. Thank you SO MUCH for an unexpected “happy ending” to my car repair.

I was extremely impressed and satisfied with your work!

Your employees were always friendly, professional, and easily accessible!

Federico (Ford owner) reviewed 8/31/26

Natalie (Ford owner) reviewed 8/23/26

My experiences was one of the easiest and best ones I’ve ever had.

They informed me every moment along the way what was going on with my truck.

Charles (Ford owner) reviewed 8/20/26

I’ve already recommended them to friends and roommate.

Always friendly, professional, and helpful

Jeanette (Honda owner) reviewed 8/20/26

They took such good care of my car. It was so stress-free they took care of everything.

They are amazing

Doug (Ford owner) reviewed 8/20/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Sacramento - Tower Ave

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Sacramento - Tower Ave

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,990)

1,659 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0