Caliber - Sacramento - University

4.9 (5,774reviews)
98%
7500 Folsom Blvd,  Sacramento,  CA  95826
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In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Reviews (5,774)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the repair shop, praising the exceptional quality of repairs that often leave vehicles looking brand new, with several noting flawless paint matches and meticulous attention to detail. The team receives strong commendations for outstanding communication, with customers appreciating frequent calls, texts, and updates throughout the repair process. Timeliness is a recurring highlight, as many vehicles were completed ahead of schedule. Customers also value the complimentary car washes, interior detailing, and assistance with rental car returns. A few customers noted minor concerns such as occasional delays due to parts availability, limited proactive outreach in some cases, and isolated quality touch-up needs, reflecting direct customer feedback rather than systemic issues. Overall, the shop is widely recommended for its professionalism, friendliness, and commitment to customer care.
AI-Generated from reviews written in the last 12 months
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"Super quick, and made a stressful situation a whole lot less stressful. My car looks wonderful and they made it super easy ..." Read more
"The quality of the repair looks excellent. Everything came out clean and well done, and you can tell attention was paid ..." Read more
"Amazing result! Work was completely quickly and with excellence."
"Wow. Just wow. Everyone was so kind from the moment I walked in, to follow-ups, and even going above and beyond to help the person ..." Read more
"The quality of the repair is amazing."
"I'm extremely pleased and the repair was so quick. My vehicle was also washed and it's the cheapest ..." Read more
"Was completed in 3 business days and estimated about 5 days."
"Friendly, professional and swift. They gave me an estimated time frame of 3-4 days and they did the work in 2."
"... was kept informed every step of the way by my rep. I have my car back a little sooner than expected and it looks very nice. I am very happy with the service I received." Read more
"Job was complete early. I think in large part for the fact that y'all were johnnie-on-the-spot fast about ordering ..." Read more
"... team kept me informed throughout the entire process. Communication was clear and timely, and I always knew the status of my vehicle repair." Read more
"Great job on my car. Communication was timely and clear. And the car wash and interior detail was a nice bonus when I picked up my car. ..." Read more
"Yes. Excellent communication and timely updates from the shop. They were also quick to respond when I had a question."
"Amazing,they reached out and kept us informed at every step. Including availability of parts and any expected ..." Read more
"... The turnaround time for the repairs was fast, and communication with me on progress kept me updated." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The job was handled very professionally and everything went as scheduled. Keep up good work.

My Experience

Excellent experience! Small job. Very timely service.

My Experience

The work was done in a timely manner and the work is excellent. Carlos and his team did an excellent job. I will recommend this shop to others who may need repairs.

Likely to Recommend

Repair Quality

Carlos was a great help.

Customer Service

Carlos was great, but front counter could be better.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

This is my 2nd time working with collison caliber and I'm always happy here

Repair Quality

The service from start to finish was outstanding. Great ciatomrr survive amd communication with tonya she a great cheerful person who walked me through the whole process

Customer Service

The communcation skills were excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Service was phenomenal! I would absolutely take my car back and will recommend this shop to anyone on the hunt!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

There was just a small pinhole where the original dent used to be. Other than that the repair looks great. Thank you!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great outfit. Tonya kept us informed and the repairs met my expectations

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I bring my car to you because past experience with all my Kia’s you have been really really good.

Customer Service

Tonya, as well as the others, was really great and she could tell how much my car means to me and it needed to be right.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job, reliable, dependable and trustworthy. Get the job done right away, no delay. Carlos is the best. Thank you Carlos!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great communication throughout the process.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Associate Tanya was very kind and knowledgeable politely kind. She’d excellent service time to time calling me to give updates about repair. Also everything was done timely manner. Thank you

My Experience

My car looks amazing! Carlos and all your representatives are a pleasure to work with. All are very polite and professional. Carlos customers service is way beyond excellent! Thank you for making this transaction stressless.

Likely to Recommend

Repair Quality

I'm unable to tell that there was collision at the location of the repair - excellent work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tonya was amazing. Very nice and informative. She was amazing to work with.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Tonya and the team were great!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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