Caliber - Sacramento - Lexington St

4.9 (2,850reviews)
98%
2310 Lexington St,  Sacramento,  CA  95815

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz Elite

Reviews (2,850)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text, email, and phone updates that kept them informed throughout the entire repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong theme, as many vehicles were completed ahead of schedule, exceeding expectations. Staff professionalism, friendliness, and willingness to go above and beyond were widely appreciated. A few customers noted minor improvement areas such as cleanliness oversights, small finishing details, and isolated concerns about repair completeness, as mentioned directly in their feedback.
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"... damages to the final review of the completed repairs, Caliber Collision provided excellent customer service." Read more
"Friendly staff, very quick turnaround, flawless work, and seamless transition to and from rental car facilities. Would highly recommend."
"... accident to the completion and review of their work, The Lexington Caliber Collision team was professional and thorough," Read more
"Car was repaired in a timely manner & the work done was excellent. Was able to have my rental car picked up at caliber which was a nice perk"
"... company and I am very pleased with the outcome in getting my car back way ahead of the anticipated completion date, originally set on 316 and I picked up my car 311. ..." Read more
"My car was ready nearly two weeks before the original estimated date."
"I was expecting My vehicle to be gone for at least a week. My car was ready literally the next day! Very impressed!"
"The vehicle was surprisingly done a day early."
"I was also impressed on how quickly the work on the vehicle was completed."
"... telephone calls, I was kept informed. This level of communication made the repair less stressful." Read more
"From beginning to end the level of communication and transparency was next level!"
"The shop's communication was superior."
"I was updated throughout the entire process"

My Experience

My experience with Caliber Collision was very pleasant and stress free. Cathy L. explained the repair steps and answered the many questions that I had. My SL550 is back to looking brand new!

Likely to Recommend

Repair Quality

Very professional staff and workmanship. Cindy L. handled me and my case/claim with with high level knowledge and professionalism.

Customer Service

I was treated as a valued customer from rhw moment I entered the building. Cindy L. addressed all of my questions and concerns.

Returned Clean

My Experience

Communication was great. Repair looks good. Can’t ask for more

My Experience

I just wanted to express my appreciation for Cindy and the wonderful customer service she has provided. I need a little more time with my car to make sure all of its functions are working properly, but so far, the customer service has been excellent. Thank you!

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Repair Quality

Very satisfied

Customer Service

Very satisfied

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

Everyone very helpful and friendly in their interactions with my wife and I from estimate to finished delivery.

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Repair Quality

excellent

Customer Service

good services

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Repair Quality

Customer Service

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Great

Repair Quality

Great job

Customer Service

Fantastic

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Repair Quality

Customer Service

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Repair Quality

Great work, quality and attention to detail.

Customer Service

Informative

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Repair Quality

Customer Service

Returned Clean

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I will highly recommend

Repair Quality

Victoria and the caliber collision team on Lexington in Sacramento were a great deal of work, having my vehicle repaired and ready for pickup in a timely manner

Customer Service

Everyone one was very professional, friendly and very helpful

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Victoria was so helpful and kept me informed the whole way. The customer service she gave me was so thorough. And I couldn’t have asked for a better Service. The Manager was extremely nice and helpful. Also, I would recommend Calibar any day.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I really appreciated the updates every step of the way and the immediate responses I would receive if I had a question. I was also impressed on how quickly the work on the vehicle was completed.

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Repair Quality

Customer Service

I was updated throughout the entire process

Returned Clean

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Repair Quality

Customer Service

My Experience

Very easy going experience and everyone is very professional

Likely to Recommend

Repair Quality

Very easy going process, good communication, and very professional

Customer Service

Returned Clean

My Experience

It was a very easy and positive experience, and the communication was great.

Likely to Recommend

Repair Quality

Customer Service