Caliber - Sacramento - Lexington St

4.9 (2,886reviews)
98%
2310 Lexington St,  Sacramento,  CA  95815

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz
Mercedes-Benz Elite

Reviews (2,886)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted the seamless repair process, with staff going above and beyond to keep customers informed at every stage through texts, calls, and emails. Repair quality received high marks, with numerous customers noting their vehicles were returned looking brand new, often cleaner than expected. Vehicles were frequently completed ahead of schedule, which customers found impressive. A few customers noted areas for improvement directly from their comments, including concerns about professionalism during repairs, incomplete work on specific components, and minor finish or cleanliness issues upon vehicle return. Overall, the vast majority of customers expressed strong satisfaction and indicated they would return and recommend the shop to others.
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"... expecting My vehicle to be gone for at least a week. My car was ready literally the next day! Very impressed!" Read more
"My car was ready nearly two weeks before the original estimated date."
"It's done faster than I thought."
"Repairs were done quick and on time."
"Later than I thought"

My Experience

I went 2 times , first time they scrached my car and the trims, epainted it , replaced trims. Now the rubber seal installed incorrectly and i hav to go the 3rd time to fix it?!

My Experience

I’ve had four different experiences with Caliber Collision and all of them were excellent. Each employee has gone above and beyond to make sure we’ve been satisfied. I highly recommend them.

My Experience

Prompt and very communicative about the repairs.

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Excellent service

Customer Service

Returned Clean

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I would absolutely return to have ANY work done here.

Repair Quality

The Team is absolutely amazing. From the initial phone call to schedule to when I arrived. The detail and care they took to make me feel at ease and explain everything to me. The young man at the front desk J. Lopez. Victoria is absolutely amazing. She sent me a text message everyday and she kept her word to the letter regarding what would happen with my vehicle and how long it would take. Finally, when I picked up the young man came out and we personally inspected my car. It is fabulous. I will definitely recommend your company to anyone who has a taste for top notch vehicle repair. Thank you so much, everyone!

Customer Service

Excellent!

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Couldn’t even tell my car was in an accident, the work was done well

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Returned Clean

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Cindy was great, definitely appreciated her assistance with the process. She very thorough with the paperwork and communicative with the insurance.

Returned Clean

My Experience

Cindy did a great job. Clear communication and showing her goal was our satisfaction.

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Victoria and Jair were quick to respond and great to communicate through the entire process. Victoria answered all the questions patiently and professionally.

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Very good service and good communication

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Excellent communication from. The staff

Returned Clean

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Victoria was very communicative, Lionel was very kind, everyone was very helpful. They vacuumed out my car which I really appreciate. So far the car has been great. Thank ya’ll!!

Customer Service

Returned Clean

My Experience

Friendly,, helpful, kind , knowledgeable . Victoria kept me updated daily. If will highly recommend Caliber Collection to everyone when and if I know if they have a problem with their automobile. Cynthia was also very helpful. My car looked Beautiful when I picked it up. Thank you to everyone who made this experience so quick and easy for me. Take care all. Vikki 👍

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Great Job on my car . I would recommend you to anyone who asks me. My car looks amazing. Friendly staff and so helpful.

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Returned Clean

My Experience

Victoria kept me updated every step of the way and was very accommodating.

My Experience

Victoria was a pleasure to work with and got the job done quick

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My Experience

Shoutout to cindy for keeping my updated and informed about my car throughout the entire process! Got my car back looking great

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Returned Clean

My Experience

Quick and timely repairs. Communicated with updates throughout the process. Great customer service, would choose Cindy and team again if another repair is needed.

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