Kniesel's Collision - Natomas

4.9 (8,944reviews)

97%

(916) 419-4555

1200 Del Paso Rd #140, Sacramento, CA 95834

97%

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1200 Del Paso Rd #140
Sacramento, CA 95834

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About Kniesel's Collision - Natomas

See Photos

1200 Del Paso Rd #140
Sacramento, CA 95834

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 58 years, 18 years at this location.

Est. 1968. Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Rivian Passenger – R1T/R1S

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Website

Reviews (8,944)

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Newest
Rating

7,487 Customers Rated

5 Stars

72.8% Complete

(6512)
4 Stars

6.7% Complete

(597)
3 Stars

1.4% Complete

(121)
2 Stars

1.2% Complete

(104)
1 Star

0.4% Complete

(37)
< 1 Star

1.3% Complete

(116)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including frequent text and phone updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers receiving their vehicles ahead of schedule. The professionalism and friendliness of all staff members, from front desk to technicians, are frequently commended. Customers also appreciate thoughtful extras such as complimentary vehicle cleaning and interior detailing. A small number of customers noted areas for improvement directly in their feedback, including occasional delays, parts-related issues, and requests for more consistent communication updates.

Select to learn more

Service Quality
Timeliness
Communication

"... would never know it had been in an accident. The paint match, panel alignment, and overall craftsmanship are flawless. On top of the incredible quality of work, their ..." Read more

"Excellent services overall. Repair were outstandingly good and the front desk customer service team was excellent."

"... Kniesels. They are very personable and professional. They treat you like you are a part of the family and not like you are just a customer or a number. ..." Read more

"... choice for body repair services for many years. Their work is consistently excellent, and I have always been thoroughly satisfied with the results." Read more

"The best customer service Ive ever received with my car or dealing with any aspect of service for it. I wish ..." Read more

"Completed 1 day after initial estimate which had been updated along the way. Then met that updated commitment perfectly."

"Really great customer service. Was told my car would be done on Friday and they finished two days early. Also detailed the car so it was spotless. Very nice."

"Excellent turn around and ahead of schedule"

"The vehicle was ready two days before the projected date"

"... was amazing. Kept me informed through every step. Had my vehicle finished ahead of schedule. Vehicle looks amazing." Read more

"Kniesels does quality work, they communicate proactively with customers, and they stand by their work. They are our go to repair shop!"

"... All along the estimate and repair process, Kniesels communicated with me by text and phone expertly. They also arranged for a ride for me to rental car ..." Read more

"Professional staff were in constant communication, and kept me informed of every step of the process. My Tesla looks perfect."

"The communication, timeliness, attention to detail and quality of work was top notch!"

"... knowledgeable and does a great job. Great communication and send u text messages through every step of the way." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... would never know it had been in an accident. The paint match, panel alignment, and overall craftsmanship are flawless. On top of the incredible quality of work, their ..." Read more

"Excellent services overall. Repair were outstandingly good and the front desk customer service team was excellent."

"... Kniesels. They are very personable and professional. They treat you like you are a part of the family and not like you are just a customer or a number. ..." Read more

"... choice for body repair services for many years. Their work is consistently excellent, and I have always been thoroughly satisfied with the results." Read more

"The best customer service Ive ever received with my car or dealing with any aspect of service for it. I wish ..." Read more

"Completed 1 day after initial estimate which had been updated along the way. Then met that updated commitment perfectly."

"Really great customer service. Was told my car would be done on Friday and they finished two days early. Also detailed the car so it was spotless. Very nice."

"Excellent turn around and ahead of schedule"

"The vehicle was ready two days before the projected date"

"... was amazing. Kept me informed through every step. Had my vehicle finished ahead of schedule. Vehicle looks amazing." Read more

"Kniesels does quality work, they communicate proactively with customers, and they stand by their work. They are our go to repair shop!"

"... All along the estimate and repair process, Kniesels communicated with me by text and phone expertly. They also arranged for a ride for me to rental car ..." Read more

"Professional staff were in constant communication, and kept me informed of every step of the process. My Tesla looks perfect."

"The communication, timeliness, attention to detail and quality of work was top notch!"

"... knowledgeable and does a great job. Great communication and send u text messages through every step of the way." Read more

Ngozi (Toyota owner) reviewed 9/19/26

I received a good customer service with Andres, the service manager doing a tremendous job on my vehicle and keeping in touch with the progress of the work on my vehicle.

Tyler (Toyota owner) reviewed 9/18/26

Anthony (Acura owner) reviewed 9/18/26

Plate number should’ve been replaced as part of the repair, or client should’ve given instructions on how to replace with new one.

Daniel (Audi owner) reviewed 9/17/26

Only came here because of insurance coverage recommendations

Unhappy with customer service. I have tried to call several times and all I receive is voicemail

My vehicle needed to be brought into the dealer to get recalibrated sensors after getting “fixed” at the Kniesel’s. $800 out of pocket cost for my vehicle after spending more than a week at the collision center. Very disappointed

Shannon (Toyota owner) reviewed 9/16/26

Stephanie (Mazda owner) reviewed 9/16/26

Nice repair, it's great that you detail the car afterwards!

Chris (Hyundai owner) reviewed 9/16/26

Jaspreet (Toyota owner) reviewed 9/16/26

Nehali (Tesla owner) reviewed 9/15/26

Maria (Nissan owner) reviewed 9/14/26

Great service!

Very satisfied

Rajbir (Tesla owner) reviewed 9/14/26

Bradley (Hyundai owner) reviewed 9/14/26

They went above and beyond. I appreciate the communication Kniesel's Collision provided while my car was in the shop. If it meant a phone call or a text, you guys were on top of it. Thank you so much!

Shincy (Tesla owner) reviewed 9/14/26

Monica (Nissan owner) reviewed 9/14/26

Profesionals

100 %recommended

El personal muy amable y atentos. El servicio excelente. 100 % confiable .

Anonymous (Chevrolet owner) reviewed 9/14/26

Andres was helpful, kept me up to date on status of my car until it was time for delivery. Overall a good experience.

Jenny (Toyota owner) reviewed 9/14/26

Nora (Lexus owner) reviewed 9/14/26

Jessica (Tesla owner) reviewed 9/13/26

Lance (Subaru owner) reviewed 9/11/26

Mohammad (Toyota owner) reviewed 9/10/26

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Kniesel's Collision - Natomas

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Kniesel's Collision - Natomas

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (8,944)

7,487 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0 -

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?