Kniesel's Collision - Natomas

4.9 (8,850reviews)

97%

(916) 419-4555

1200 Del Paso Rd #140, Sacramento, CA 95834

97%

See Photos

1200 Del Paso Rd #140
Sacramento, CA 95834

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About Kniesel's Collision - Natomas

See Photos

1200 Del Paso Rd #140
Sacramento, CA 95834

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 58 years, 18 years at this location.

Est. 1968. Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Tesla

Call

Website

Reviews (8,850)

Sort By:
Newest
Rating

7,396 Customers Rated

5 Stars

72.7% Complete

(6430)
4 Stars

6.7% Complete

(592)
3 Stars

1.4% Complete

(120)
2 Stars

1.2% Complete

(103)
1 Star

0.4% Complete

(37)
< 1 Star

1.3% Complete

(114)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including frequent text and call updates that kept customers informed at every stage. Timeliness is a recurring highlight, with numerous customers pleasantly surprised their vehicles were completed ahead of schedule. The front desk staff and service advisors are widely recognized for being friendly, professional, and knowledgeable. Complimentary interior and exterior detailing upon vehicle return is frequently mentioned as an unexpected and appreciated touch. A small number of customers noted areas for improvement, including occasional delays, minor paint or part discrepancies, and a desire for more thorough final inspections before vehicle handover, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent services overall. Repair were outstandingly good and the front desk customer service team was excellent."

"... choice for body repair services for many years. Their work is consistently excellent, and I have always been thoroughly satisfied with the results." Read more

"Area repaired looks brand new."

"The best service I could ask for; they are quick and reliable, and most importantly the communication with clients is top tier. I appreciate ..." Read more

"Kniesel's Natomas did an amazing job with the repairs. The car looks like new again. Thank you!"

"Really great customer service. Was told my car would be done on Friday and they finished two days early. Also detailed the car so ..." Read more

"Great service, ready when was promised"

"The repairs were completed timely. They found additional repairs required, and quickly obtained approval from ..." Read more

"Vehicle was ready before the original date."

"Vehicle was ready a week before the estimated time with no lack of service. Excellent work."

"Kniesels does quality work, they communicate proactively with customers, and they stand by their work. They are our go to repair ..." Read more

"Professional staff were in constant communication, and kept me informed of every step of the process. My Tesla looks perfect."

"Great job on the repair. I appreciate being kept in the loop on progress and timing. Thanks for dealing with insurance. Much easier than ..." Read more

"Loved the text message updates!"

"... I even thought I would be regarding a car repair. The communication was stellar." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent services overall. Repair were outstandingly good and the front desk customer service team was excellent."

"... choice for body repair services for many years. Their work is consistently excellent, and I have always been thoroughly satisfied with the results." Read more

"Area repaired looks brand new."

"The best service I could ask for; they are quick and reliable, and most importantly the communication with clients is top tier. I appreciate ..." Read more

"Kniesel's Natomas did an amazing job with the repairs. The car looks like new again. Thank you!"

"Really great customer service. Was told my car would be done on Friday and they finished two days early. Also detailed the car so ..." Read more

"Great service, ready when was promised"

"The repairs were completed timely. They found additional repairs required, and quickly obtained approval from ..." Read more

"Vehicle was ready before the original date."

"Vehicle was ready a week before the estimated time with no lack of service. Excellent work."

"Kniesels does quality work, they communicate proactively with customers, and they stand by their work. They are our go to repair ..." Read more

"Professional staff were in constant communication, and kept me informed of every step of the process. My Tesla looks perfect."

"Great job on the repair. I appreciate being kept in the loop on progress and timing. Thanks for dealing with insurance. Much easier than ..." Read more

"Loved the text message updates!"

"... I even thought I would be regarding a car repair. The communication was stellar." Read more

Heriberto (Chevrolet owner) reviewed 8/6/26

I had to come back because lock wasn't working.

Colin Patrick (Tesla owner) reviewed 8/6/26

Mark (Toyota owner) reviewed 8/5/26

Kathleen (Tesla owner) reviewed 8/5/26

Jimmy was very courtesy and helpful with all my questions. I would highly recommend you guys.

Margaret (Buick owner) reviewed 8/4/26

You're team is the best I'm speechless from the work done as well as not having to pay for the repairs. May God bless you all 🙏🏽 Thank you again for everything 😊

Eugene (Toyota owner) reviewed 8/4/26

which i already did mention to coworkers

Edward Powell Sr & S (Hyundai owner) reviewed 8/4/26

This is where I bring my car too all the time we're in your family of kniesel

Kinesis you guys are the best and you're honest with your dealings and you treat customers as family I appreciate everything that you guys have done for us you made my load very light on my car my car is absolutely gorgeous thank you very much I will always use you

Very kind very kind and considerate of others feelings and they help the ease how you're feeling about your car and things they're right there on it they keep you in touch and they help you with your rental it's just no words to say how beautiful you people are the company is different absolutely 10 if I could give larger I would

Anonymous (Ford owner) reviewed 8/4/26

Gurbinder (Tesla owner) reviewed 8/3/26

I had a great experience with your service. Everyone was friendly and knowledgeable. You did a great job. One tiny thing the would have uplifted me is a little smile. Everyone was wonderful.

Buffed and painted bumper

Mary (Toyota owner) reviewed 8/3/26

Tiffany (Subaru owner) reviewed 8/3/26

Tracy (Toyota owner) reviewed 8/3/26

Chay (Honda owner) reviewed 8/3/26

David (Mazda owner) reviewed 8/3/26

Lyle (Kia owner) reviewed 8/3/26

Great team thank you

Awesome

Shirley (GMC owner) reviewed 8/3/26

Thomas (Buick owner) reviewed 8/3/26

Zoila (Honda owner) reviewed 8/2/26

Javier (Honda owner) reviewed 8/1/26

The level of service and quality are excellent. There is no other shop I trust more to repair my vehicle. Thank you!

I trust Kniesel's for all my vehicle repairs.

Kniesel's Natomas did an amazing job with the repairs. The car looks like new again. Thank you!

The staff were courteous and friendly. They were patient and answered all my questions. Thank you!

Mohammad (Lexus owner) reviewed 8/1/26

This shop had my car ready within a week and it works perfectly fine with full repairs and good communication, highly satisfied and highly recommend!

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Kniesel's Collision - Natomas

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Kniesel's Collision - Natomas

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (8,850)

7,396 Customers Rated

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 4.8/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0