Caliber - Carmichael
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This place was very responsive & repairs were made in a timely matter. Overall I had a great experience & I will definitely return if I ever need repairs again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service and communication was great.
Customer Service - 5.0/5.0 -
Marvin was very helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It's been a long time since I had customer service that was so attentive to me. Marvin is my new superhero! They had my car repaired and ready to go before I had even expected it. They were very thorough with the work, the inspections, and the specific paperwork I asked for. And the very best part is they detailed my car inside and out. I literally did a happy dance in the parking lot and then gave Marvin a big hug. This was more like dealing with someone who actually cared about the work they did. As opposed to my usual experiences of, good luck with that. I would take my cars back there again. Thank you ,for making a bad experience turn out much better than expected. Special thanks to Marvin.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was so happy with how they fixed my car. Marvin is my new superhero. I would definitely go back there with any of my other vehicles. They even detailed my car for me. And it needed it. Love these people. Service was amazing. Really enjoyed speaking with Marvin. He was very thorough and I felt comfortable with him doing the repairs. Excellent experience!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Marvin was super professional and helpful. My vehicle looks brand new again and I appreciate the warranty. Process was fast and I was notified thru out. Thank you, Caliber Collision!! Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marvin was amazing throughout the entire process!
Likely to Recommend - 5.0/5.0 -
I would be happy to recommend this shop. You all exceeded my expectations in every way.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lizz was exceptional. She was understanding when I first came in. Her professionalism showed as she kept me updated almost daily. I will gladly recommend your shop if I know someone who needs repair work for their car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
From start to finish, I was kept in form of every step. Very good communications through phone text and email. Staff was extremely friendly and helpful. Would definitely recommend this facility for further repairs or others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marvin was excellent. He kept me informed every step of the way.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very helpful and informed us of every step. They were ahead of schedule. I would go there again if I needed them. Excellent service
Likely to Recommend - 5.0/5.0 -
I would tell anyone the service was excellent
Repair Quality - 5.0/5.0 -
Excellent service above and beyond
Customer Service - 5.0/5.0 -
Excellent service above and beyond!
My Experience - 5.0/5.0 -
Very satisfied with the service from beginning to end! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Drop off and pick up were easy. They kept to the timeline and kept me informed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was able to save me money by buffing out some scrapes on the fender.
Customer Service - 5.0/5.0 -
Was done a sooner than originally promised.