Caliber - Sacramento - Fulton Ave

4.8 (3,849reviews)
96%
2341 Fulton Avenue,  Sacramento,  CA  95825

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,849)

Customers say
Overall Customer Satisfaction
Customers consistently praised the repair shop for its outstanding service quality, clear and proactive communication, and impressive timeliness. Many highlighted how staff kept them thoroughly informed throughout the entire repair process via texts, calls, and emails, making stressful situations feel manageable. Repair quality was frequently described as exceptional, with vehicles returned looking brand new or better than expected. Customers also appreciated the shop coordinating with insurance companies and rental car agencies, adding convenience. A few customers noted areas for improvement, including occasional parts fitment concerns, incomplete repairs requiring return visits, and inconsistent completion time estimates, all of which were shared directly in their feedback.
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"Excellent repair. You would never know a repair was made."
"... staff at Caliber Collision was amazing! They were friendly, knowledgeable, and lived up to their promises. I highly recommend them for any automotive repair." Read more
"... and how polite the staff was. Excellent service and the work done for my car was phenomenal!" Read more
"... shop. Thankfully they approved a rental but still this could of all been fixed right the first time." Read more
"... they contacted me on Monday to give me an update and Tuesday it was ready for pick up!" Read more
"Caliber did a great job and finished faster than estimated."
"It was completed a week early!"
"Dates kept changing."
"Im still waiting for the shop to call me to finsh the repairs"
"... Caliber was excellent from start to finish. I was informed of all things every step of the way and the repair work and customer service held to ..." Read more
"... Caliber worked smoothly with my insurance rep and kept me fully informed of progress...and the car looks and works beautifully! Thank you." Read more
"Everyone was very friendly and they did a great job communicating."
"They didnt tell me there are more work needed on my car until I got the car in my house"
"... the rental and pick up the car. It was a hassle. Need better timing on when the job will be completed." Read more

My Experience

You feel good when you first walk in the door the receptionist a very friendly young lady. I met Joe and he was also a very friendly man. He really explained everything exactly how and what’s gonna happen with my truck even though I wasn’t too happy about a whole week that it had to be there but it’s good. The job is beautiful. I am very happy. I am content with the job that he did and I’m happy that I met him cause he’s a very friendly and a very experienced person. Thank you, Joe. I really appreciate everything you did.

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My Experience

Melissa and her staff did a great job and was very informative regarding the process i would definitely comeback or recommend their services.

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Always recommend Calibur

Repair Quality

Very pleased by the outcome i will always recommend Calibur Collision to anyone Melissa very professional and answered all my concerns i was definitely satisfied.

Customer Service

Car came out looking brand new

Returned Clean

My Experience

Thank you! I had a great experience with Caliber Collision. Everyone was friendly, helpful, and professional, and I really appreciated the excellent service and communication throughout the repair process. I’m very happy with the work done and would definitely recommend your team!

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Returned Clean

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No comment

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Thank You Team Caliber for your quick service. I am satisfied with the repairs and impressed with the customer service- Thanks.

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No comment

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I have told people

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Great work, kind and on time

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Great work

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I would recommend them, because they also recommended a vendor which could attach a lock onto the catalytic condenser to prevent a repeat thief from occurring.

Repair Quality

Caliber Collision completed the repairs within 24 hours.

Customer Service

Their customer service is excellent. They answered all of my questions and concerns.

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Returned Clean

My Experience

5 star service great results and amazing staff 10/10 would recommend

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Wow! What an amazing experience! Melissa was wonderful to work with. Her communication is impeccable as well as her very welcoming personality. I got my car back way sooner than I thought I would. Truly amazing customer service and I would recommend this place to anyone. The work on my car is impeccable. You cannot tell where my car was hit at all. Thank you caliber and thank you Melissa!

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My Experience

Wonderful I have fabulous time getting my car fixed thank you so much for all your help

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Absolutely beautiful

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Thank you so much for what you did have a fabulous day

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Thank you so much very satisfied

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Returned Clean

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My Experience

Joe was great and kept open communication and transparency with his estimate of the cost and the whole process. Car got fixed super fast, and they even cleaned my car for me after it was all done!

My Experience

Nice work on the car. To have a three-day turnaround on the car was excellent.

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No problem

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Nice work

Returned Clean

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Melissa is the absolute best!!! Shop guys are awesome as well. Love my new front end!!! Even washed my truck! Always Caliber for me !!!!

Customer Service

Returned Clean