Caliber - Carmichael
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice customer service. Answering all questions and gave very good recommendation. Especailly Brian and lady at the reception.
Customer Service - 5.0/5.0 -
Please see the answer for the last question.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks great
Customer Service - 5.0/5.0 -
Desiree was very courteous, knowledgable and gave great follow-up. She should be commended
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, courteous and professional staff. Work done in a timely manner. Will highly recommend your service.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
the work looks good to me
Customer Service - 4.0/5.0 -
very good but when i called about the steering column not working correctly i was told they were aware of that and made it sound like it was there before i brought it in which was not the case. the car was barely drive-able. It's a good thing someone there was willing to agree. That's when they agreed to fix it. I don't know what would have happened if that person couldn't confirm i was correct. The car has a scratch on the driver's side (bottom) which i know happened there but since i can't prove it (it is hard to spot but is deep and my husband didn't catch it when he picked the car up) i am not going to bother to address with them. Clearly, proving would be necessary based on prior issue with steering column. So, stuck with small gash (in fiberglass)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian was awesome!
Customer Service - 5.0/5.0 -
Did I say??? Brian was awesome!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Desiree was exceptional, she followed up to make sure I was aware of the repair status to my vehicle. She also set clear expectation of what would be done by when.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The service that was given was top quality.
Repair Quality - 5.0/5.0 -
The repairs were very good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate that I was kept informed on the status of my repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took awhile to fix my car,but it was worth the wait.Everybody there was very nice.
Customer Service - 5.0/5.0 -
Brian was very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will highly recommend this facility to friends and family.
Repair Quality - 5.0/5.0 -
My car is in perfect condition now
Customer Service - 5.0/5.0 -
I wish I could rate it higher than 10. Desiree was incredible and always kept me well informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was excellent, Brian and the staff at Caliber kept me informed throughout the process. Very friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
done quickly and expertly
Customer Service - 5.0/5.0 -
Desiree was excellent--empathic, expert, and with a smile