Caliber - Centennial - Jordan Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I appreciated the ongoing communication about the status of my repairs. Customer service was exemplary with all staff who I interacted with. Thank you, Ken Gaipa
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10. Great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Stephanie was great. The lady who checked me in was not. Can’t remember her name. I think it started with a “D”.
Customer Service - 4.0/5.0 -
Same comment. Stephanie was excellent but the other lady not so much.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good work, communication and ease of device.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
completely satisfies with customer service and quality of work
Customer Service - 5.0/5.0 -
completely satisfies with customer service and quality of work
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The lady that greets you up front treated me rudely. Stephanie and the other guy were very nice. I was texted 4 minutes before they closed and stated that my car would be left outside for the weekend. I live 30 minutes away and still tried to make it. Why would they do that? I had to pay 2 extra days for a rental car and didn’t offer any apology or to pay for those 2 days. When I brought in payment the lady at the front delayed me while she checked to see if it was legitimate. This is the most horrible experience I have had in a long time. I just wanted an apology if they can’t pay for the rental. I will never go back there. Thank you I’m glad it’s over now
Customer Service - 0.5/5.0 -
Please see previous comments. The actual work was good but dealing with the lady in front was depressing. I said only what I had to to get out of there. This is not good especially since they texted me only 4 minutes before they close in a weekend. Is that common? Why would they do that to me? Can someone let me know? Did I do anything wrong? Please let me know
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good results in reasonable time. Great staff kept me updated regularly and my car never looked better. Thank you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Unfortunately everyone was in a meeting when I picked up my car so I didnt get a chance to speak with anyone. There was a scratch on the new bumper when I showed up.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The call center is terrible and although most of the bumper looks beautiful, there is a very visible scratch.
Customer Service - 3.0/5.0 -
Call center is terrible
Returned Clean
My Experience - 5.0/5.0 -
They had my car done almost a week before it was predicted to be done. They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Stephanie and Deanna were very nice to work with and accommodating. Stephanie did a great job of keeping me updated with the status of my repair. She called or texted me multiple times. So glad I no longer have to see the reminder of the two times I hit my mom’s car with my car! I would come back if I ever need auto body repairs in the future but obviously I hope I don’t have to. Both Stephanie and Deanna were lovely!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Deanna and Stephanie were lovely and great to work with. Stephanie took the time to examine my car and explained the process to me. Once my car was there for repairs, she kept me updated on a regular basis which was very appreciated. I had a good experience and while I hope I won’t have any more bad things happen to my car, if I ever do, I would come back to Caliber.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
slightly less updates than other Caliber
Repair Quality - 4.5/5.0 -
good updates on the work
Customer Service - 4.5/5.0 -
pending, final correction
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Other than taking 2 days longer than expected due to a bit of miscommunication with some of the technical people it won't very smooth.