Caliber - Centennial - Jordan Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Mistakes happen/miscommunication occurs. I want to be understanding. But I received no apologies for taking a very long time. And barely an acknowledgement we were not kept informed on any regular basis (an assurance they gave me!). I think things could be done better
Repair Quality - 4.0/5.0 -
The repairs were done very well. I am happy with the work. I only wish the shop was more on the ball as to when they could begin repairs. An extra week passed between dropping off and beginning repair, adding to almost a month of waiting for the finish.
Customer Service - 3.0/5.0 -
While I realize this is a very busy repair shop. With recent hail storm affecting many cars in our area/and the body shop was changing from one company tot he next/I was given assurances they were not always followed through.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The bumper wasn’t completely fixed to it’s prior condition I can tell it’s not the same on opposite sides of the part
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
There is adhesive on the hood of the car, they said they would power wash the plastic fender covers and try to get the polish off, not done. Never received any updates during the process. I know or learned Paul was on vacation, but I had to call twice to learn about the progress. Abra was a much better company. Not our best experience with this new company.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Not as happy as we have been with Abra. Plastic wheel coverings weten’t Power washed as Paul said would be. Adhesive tape still on the hood of the car from taping off to
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repairs were excellent except the installed the logos on the lift gate opposite their original location and now my car will be back to the shop while they correct their error.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
The body work was good but the lettering on the lift gate was installed incorrectly. The TRAVERSE LT should have been installed on the right side of the lift gate but was installed on the left side.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The shop in Parker provided better service/communication
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Several completion dates provided perhaps due to Labor Day
My Experience - 5.0/5.0 -
They did a great job on my car. Can’t even tell the difference on the new parts that where installed. Love the work they did.
Likely to Recommend - 5.0/5.0 -
I would 100 %
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job on my car.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would not because they steal things out of your car and they say they will go looking for them and then never return your call or give you a solution .
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
I had an iPhone charger in my car when I left it with them then it wasn’t there when I got my car back. I’ve never had the need to take it out of my car and never have. I called and told them about my missing phone charger and said they’d look around and ask and call back In a few minutes, they never did and it’s a week later.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Paul and the office staff were great to work with. The work on the car looks amazing.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of the dents made by the hail have been repaired as if it never happened. The car looks like new again. Thanks!