Caliber - Charleston - Airport

4.8 (6,016reviews)
96%
6425 Fain Street,  North Charleston,  SC  29406

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,016)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, brand new, and exceeding expectations. Communication was a standout strength, with daily texts and calls keeping customers informed at every stage. Timeliness was frequently highlighted, with many vehicles completed ahead of schedule. Customers appreciated the clean, detailed vehicle returns and the seamless coordination with insurance and rental companies. A few customers noted occasional delays, incomplete repairs, or communication gaps, reflecting areas customers themselves identified for improvement.
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"... ready on the 28th, and it was completed by the 29th. The repair work was excellent, and everyone I dealt with was professional, friendly, and helpful throughout the process. I ..." Read more
"... something like that could be upsetting for most people, This group went out of their way to make sure we were happy and we were taken care of. Thank you for making the ..." Read more
"... Everyone is so friendly, helpful, and knowledgeable. They repaired my vehicle promptly and made it look like nothing ever happened… brand new again! God bless you all!" Read more
"They were incredible to work with. I have zero complaints and only praise."
"Repair was done very well Was kept updated on the repair and it was delivered on time I was impressed on how ..." Read more
"... progress & getting the detailed report of costs. The car was fixed quicker than had been estimated, which was a pleasant surprise. Having said that, I am glad for the more cautious ..." Read more
"... satisfied! The work on my vehicle was amazing and was completed sooner than expected, which was much appreciated for my circumstances. Communication was also outstanding. Highly recommend ..." Read more
"... hopefully this will continue along as i owned the car, as promise, it was done earlier, thanks" Read more
"... fully understood what was being done to my vehicle. They even provided me an update each day the vehicle was in their possession. I got my vehicle back well before the date they ..." Read more
"Excellent communication, timely completion, and excellent craftmanship"
"Very easy process. Everyone was helpful and communication was excellent. I received updates daily. My car is good as new. Would highly recommend Caliper ..." Read more
"They made this process so peaceful. They communicated via text about each process, when parts came in, etc. I received calls when the date changed for ..." Read more
"VERY PRESCISION WORK, ALONG WITH BEING INFORMATIVE ON UPDATES, AND WORKED TO HELP MEET MY NEEDS..." Read more

My Experience

My Experience

Very friendly staff

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Returned Clean

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My Experience

He kept me very well informed about my car. And personalized the text messages to keep the spirits high. Great costumer service!

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My Experience

Your team did excellent work. Fast service and texted progress every step of the way.we were treated good by everyone. We are so happy we came to Caliber Collision and will recommend you to everyone we know.

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Brie and Mr, Rob and the team was very helpful, Thank you.

Returned Clean

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Returned Clean

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Fast turnaround and nice employees!

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Good

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Tonya was very Professional in helping me with my questions and answers

Returned Clean

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My Experience

The employees were such a pleasure to work with. Jennifer very clearly and thoroughly explained what needed to be done and later what was done. The repair looks flawless. And as an added bonus I was very happy to see that my car had been cleaned. I hope I never need a collision business again, but if I do I will go to the same Caliber Collision center.

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My Experience

Jamal was great!

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