Caliber - Ladson

4.8 (1,752reviews)

95%

(854) 222-7398

4234 Ladson Rd, Ladson, SC 29456

95%

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4234 Ladson Rd
Ladson, SC 29456

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About Caliber - Ladson

See Photos

4234 Ladson Rd
Ladson, SC 29456

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (1,752)

Sort By:
Newest
Rating

1,441 Customers Rated

5 Stars

68.9% Complete

(1207)
4 Stars

7.9% Complete

(139)
3 Stars

2.2% Complete

(39)
2 Stars

1.5% Complete

(26)
1 Star

0.4% Complete

(7)
< 1 Star

1.3% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, professional and friendly staff, and exceptional repair work that often left vehicles looking better than before. Communication was a standout strength, with many customers highlighting frequent text and call updates that kept them informed throughout the repair process. Timeliness was another key highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional delays due to parts availability, inconsistent communication toward the end of repairs, and isolated cleanliness concerns inside vehicles upon return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"The service was everything and more. The team checked in and let me know every step. I ..." Read more

"The car was in great shape when we picked it up. It looked brand new. It drove like new!!!! So glad to have it back!!!"

"Kind and professional staff. Super friendly and they greeted you each time they call and at drop off."

"... bleeding. All this b4 ever finding out why I was there. That's customer service in this old mans book." Read more

"Hire workers with better communication skills with an emphasis on customer service."

"I was very impressed that my vehicle was completed so far ahead of schedule!"

"It was ready 9 days early"

"Told 2-3 weeks maybe earlier, but took 1 day short of 4 weeks"

"They had my vehicle way too long and thats why I ended up having to pay out-of-pocket for the rental for the last three days. ..." Read more

"It was a complex job and it was handled timely."

"They let me know every step of the way of what was happening. It really put my mind at ease knowing every step"

"These progress texts shows that the end customer is respected and valued."

"1010. They were so kind and helpful! Communication was excellent. The service was phenomenal, it made a bad situation so much easier to deal with!"

"... dropped off, but took 1day short of 4 weeks with no update until 2 days before delivery. No returned calls when leaving message to check on status." Read more

"... restoration performed by Caliber Collision was excellent. Communication was also excellent. They kept us informed periodically which was very helpful." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The service was everything and more. The team checked in and let me know every step. I ..." Read more

"The car was in great shape when we picked it up. It looked brand new. It drove like new!!!! So glad to have it back!!!"

"Kind and professional staff. Super friendly and they greeted you each time they call and at drop off."

"... bleeding. All this b4 ever finding out why I was there. That's customer service in this old mans book." Read more

"Hire workers with better communication skills with an emphasis on customer service."

"I was very impressed that my vehicle was completed so far ahead of schedule!"

"It was ready 9 days early"

"Told 2-3 weeks maybe earlier, but took 1 day short of 4 weeks"

"They had my vehicle way too long and thats why I ended up having to pay out-of-pocket for the rental for the last three days. ..." Read more

"It was a complex job and it was handled timely."

"They let me know every step of the way of what was happening. It really put my mind at ease knowing every step"

"These progress texts shows that the end customer is respected and valued."

"1010. They were so kind and helpful! Communication was excellent. The service was phenomenal, it made a bad situation so much easier to deal with!"

"... dropped off, but took 1day short of 4 weeks with no update until 2 days before delivery. No returned calls when leaving message to check on status." Read more

"... restoration performed by Caliber Collision was excellent. Communication was also excellent. They kept us informed periodically which was very helpful." Read more

Todd (GMC owner) reviewed 9/16/26

From beginning to end everything and everyone was fantastic!

Kiersten (Toyota owner) reviewed 9/16/26

Elizabeth (Nissan owner) reviewed 9/15/26

Thanks Scott!!!! Mr. Scott has great communication, customer service and it was great to work with him.

Qwaneshia (Honda owner) reviewed 9/10/26

Scott and the front desk worker (I'm sorry I forgot her name) were great!

Jamie (Subaru owner) reviewed 9/4/26

David (Cadillac owner) reviewed 9/3/26

Brittney (Toyota owner) reviewed 9/3/26

I truly appreciate the excellent service Scott provided. This was my first time having my vehicle repaired by a body shop, and I was amazed by the quality of the repair. I also greatly appreciated how quickly the work was completed. Within just a few days, my vehicle was ready for pickup, which exceeded my expectations. Thank you, Scott, and the entire Caliber Collision team, for providing such a wonderful experience. I’m very grateful for the professionalism, quality of work, and outstanding customer service.

Tammy (Nissan owner) reviewed 9/3/26

Gloria (Toyota owner) reviewed 9/3/26

I previously used the location on Ashley Phosphate. It was good to have one closer to my house to use this time.

Josue (GMC owner) reviewed 9/3/26

Great customer service and communication

Nancy (Nissan owner) reviewed 9/3/26

Christopher (Ford owner) reviewed 9/1/26

Really happy with the service and process

Scott was great. Weekly updates just as he promised.

Kathleen (Kia owner) reviewed 8/31/26

The staff was very nice and professional. They kept in touch with me during my car's repair process. I would definitely recommend them to anyone.

Great customer service plus my car looks great too!

Ashley (Chevrolet owner) reviewed 8/31/26

Simon (Ford owner) reviewed 8/27/26

Top of tailgate trim missing

Luke (Subaru owner) reviewed 8/20/26

Everything was fixed and the care looks good, they communicated throughout the entire process.

It was great

Marlene (Nissan owner) reviewed 8/17/26

Most definitely! Already have!

They were efficient and communicated updates the entire time. Quality job completed in record time!

Front desk also efficient and very helpful.

Dennis (Nissan owner) reviewed 8/17/26

Good job with repairing my vehicle

Waverly (Nissan owner) reviewed 8/17/26

I was very impressed with the service given. They kept me informed as things moved along. Very happy with the finished work. Thank you again...

Great work 👍🏽

Peggy (Nissan owner) reviewed 8/14/26

Fantastic

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view more shops in: Ladson | 29456

You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Caliber - Ladson

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Ladson

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,752)

1,441 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?