Caliber - Ladson

4.8 (1,725reviews)

94%

(854) 222-7398

4234 Ladson Rd, Ladson, SC 29456

94%

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4234 Ladson Rd
Ladson, SC 29456

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About Caliber - Ladson

See Photos

4234 Ladson Rd
Ladson, SC 29456

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,725)

Sort By:
Newest
Rating

1,419 Customers Rated

5 Stars

68.9% Complete

(1188)
4 Stars

8% Complete

(138)
3 Stars

2.2% Complete

(38)
2 Stars

1.4% Complete

(25)
1 Star

0.4% Complete

(7)
< 1 Star

1.3% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and knowledgeable. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers well-informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look better than new and paint matching being excellent. Timeliness is generally positive, with numerous repairs completed ahead of schedule. Customers appreciate the cleanliness of returned vehicles and the welcoming atmosphere. While some experienced delays due to parts availability or ordering issues, the overall sentiment reflects strong satisfaction with the repair quality and customer care provided.

Select to learn more

Service Quality
Communication

"Surprised, but delighted at the quality of customer service!"

"Great communication throughout the process. Highly recommend"

"... so kind and helpful! Communication was excellent. The service was phenomenal, it made a bad situation so much easier to deal with!" Read more

"The restoration performed by Caliber Collision was excellent. Communication was also excellent. They kept us informed ..." Read more

"Fantastic experience! The staff was wonderful to work with, and the service was speedy."

"They let me know every step of the way of what was happening. It really put my mind at ease knowing every step"

"I received great updates from Caliber about the progress of the repairs. Never had to guess what was taking ..." Read more

"Weekly updates were awesome!!"

"These progress texts shows that the end customer is respected and valued."

"No issues here. Never had to wonder what was going on"

Service Quality
Communication

Service Quality
Communication

"Surprised, but delighted at the quality of customer service!"

"Great communication throughout the process. Highly recommend"

"... so kind and helpful! Communication was excellent. The service was phenomenal, it made a bad situation so much easier to deal with!" Read more

"The restoration performed by Caliber Collision was excellent. Communication was also excellent. They kept us informed ..." Read more

"Fantastic experience! The staff was wonderful to work with, and the service was speedy."

"They let me know every step of the way of what was happening. It really put my mind at ease knowing every step"

"I received great updates from Caliber about the progress of the repairs. Never had to guess what was taking ..." Read more

"Weekly updates were awesome!!"

"These progress texts shows that the end customer is respected and valued."

"No issues here. Never had to wonder what was going on"

Gloria (Toyota owner) reviewed 7/27/26

Excellent service. !! Thank you very much .

William (Chevrolet owner) reviewed 7/27/26

Give everybody a raise I am impressed with their staff

Give everybody a raise great work

Ira (Ford owner) reviewed 7/27/26

CC was communicative, responsive, and thorough. I am genuinely happy with my experience.

Travis (RAM owner) reviewed 7/21/26

The Gold Standard 🏆

Taylor (Kia owner) reviewed 7/20/26

Scott was great! As well as the clerk at the front desk.

Jodi (Cadillac owner) reviewed 7/20/26

Having to return the car for some simple overspray issues. This should have been resolved be the technician and/or caught by QC before releasing the car for pickup.

Scott did a good job and keeping me informed on the status of the vehicle and what if anything was causing delays.

Blaire (Genesis owner) reviewed 7/15/26

Lock (Toyota owner) reviewed 7/15/26

Colleen (Honda owner) reviewed 7/3/26

My first recommendation. By far

Exceeded expectations!

Very informed and helpful! Scott went above and beyond. When the vehicle was done I had no way to go get it. Scott arranged to deliver it. 👍🏼

Nicolas (Toyota owner) reviewed 6/26/26

Awesome establishment and very professional highly recommend.

Austen (Ford owner) reviewed 6/24/26

Pamela (Toyota owner) reviewed 6/18/26

Walter (Chevrolet owner) reviewed 6/15/26

Excellent customer service and repair.

Lisa (Chevrolet owner) reviewed 6/15/26

Nathaniel (Honda owner) reviewed 6/15/26

Very good at communicating!

Gerri (Honda owner) reviewed 6/12/26

James (Toyota owner) reviewed 6/11/26

They even cleaned my car. Like the floor mats very impressed.

Very communicative

Donna (Chevrolet owner) reviewed 6/10/26

Chad (Audi owner) reviewed 6/8/26

Brittany (Kia owner) reviewed 6/5/26

Caliber Collision was wonderful, they made the process so easy for me and my repairs were done fast and flawless.

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view more shops in: Ladson | 29456

Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Caliber - Ladson

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Ladson

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,725)

1,419 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0