Caliber - Charleston - Airport
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Justine is absolutely top notch when it comes to customer service. I treat my customers the same and am ecstatic when someone treats me that way. She is most definitely an asset to your company.
Likely to Recommend - 5.0/5.0 -
I'm referring you guys to everyone
Repair Quality - 5.0/5.0 -
OUTSTANDING SERVICE!!!!
Customer Service - 5.0/5.0 -
BEST CUSTOMER SERVICE I COULD'VE EVER ASKED FOR
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely the BEST!
Customer Service - 5.0/5.0 -
Kristen is a great asset to your organization
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
There were several issues that resulted from the repairs that required my vehicle be kept several extra days.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
There was another repair in same are they were working on from previous accident and I wish they would have pointed it out to me as I had not previously seen the issue. If they would have called me about it, I possibly could have paid out of pocket to get that fixed also. Did not go above and beyond by any means and now a previous repair looks worse than before I brought it to Caliber.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
They were rude to my wife after giving her a date the car would be ready and when she called it wasn't done and the woman told her well call you when its done in a snotty tone of voice.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Repairs to car were exceptional. However, the customer service was lacking.
Customer Service - 3.0/5.0 -
When I initally brought my car in, Trey offered to review the damage in shop to determine if I woudl go through insurance or pay out of pocket. I was told that would take one day, so I didnt rent a car. At the end of the day, I was told they didnt get to it because their manager said that State Farm Insurance cars are priority and mine was pushed out. I thought this was very unprofessional as I was told the estimate would be one day. My money or the money of my insurance company is the same as State Farm, so I was very disappointed in that aspect of my service.
Returned Clean
Likely to Recommend - 4.5/5.0 -
Due to having to refasten bumper; otherwise great.