Caliber - Charleston - Airport
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
The repair itself does not look right. The bumper did not connect fully & looks rippled
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I liked being informed about repairs being done daily.Also got my car back when I was told.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Robert is the Best
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kayla Martinez answered my questions with professional courtesy. The young lady who did my intake and exit process was knowledgeable and respectful. The company arranged my rental car smoothly. I was kept informed of the repair progress. Receipt of car was quick. Thanks for being so helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair blends well with the rest of car
Customer Service - 5.0/5.0 -
Answered my questions professionally. Very friendly.
Likely to Recommend - 5.0/5.0 -
Very happy with the whole experience.
Repair Quality - 5.0/5.0 -
For a process or circumstance that is not pleasant, dealing with Caliber was very easy. Everything was explained well and I was kept apprised of each step of the process. The coordination with the rental car company was thorough and effective.
Customer Service - 5.0/5.0 -
Check in, examination of the vehicle, and check out were all prompt and courteous.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
All repairs wete not completed
Customer Service - 3.0/5.0 -
First advisor did not communicate, nkr was i called for a walk through. The second advisor Tanya, communicated the different steps of the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good experience. Quality of repair is good. A little mixed up with changing the completion dates to later then having it done super quick without an update. Overall good experience.
Customer Service - 5.0/5.0 -
Good
My Experience - 5.0/5.0 -
My vehicle was completed early. Jamal pulled it out front and made sure I was satisfied with the work. He was very polite. The receptionist is also extremely polite, professional, and friendly. They have my business in the future if needed. I will also recommend them to family and friends.
Likely to Recommend - 5.0/5.0 -
If I need repairs again, I will use them. I will also recommend them to others.
Repair Quality - 5.0/5.0 -
The car was repaired ahead of schedule. They kept in contact with me daily to update me on the progress. Jamal went over the vehicle with me when I picked it up to be sure I was satisfied with the repairs.
Customer Service - 5.0/5.0 -
The receptionist is very polite and helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It was good , great in fact my water guard under the car wasn’t on all the way
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great place to take your repairs, for quality work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional, I was totally impressed with how Ms. Jennifer and the rest of the staff . Will recommend that my friends and family do business with Caliber Collision. Fyi
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good and professional,customer service .fyi
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend this shop to everyone.
Repair Quality - 5.0/5.0 -
Tanya, Bree and the entire staff at this facility was outstanding. They treated me with kindness, and very understanding during a difficult time for me.
Customer Service - 5.0/5.0 -
My car drove like I never had an accident.
My Experience - 5.0/5.0 -
Excellent service, great communication, and high quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and quality work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Waiting for a rim to arrive for the suv to be completed...
Customer Service - 5.0/5.0 -
Customer service was cool..Ms Jennifer stayed on it and kept me up to date with everything...