Caliber - Chattanooga - East

4.7 (197reviews)

95%

(423) 468-2200

4014 Industry Drive, Chattanooga, TN 37416

95%

See Photos

4014 Industry Drive
Chattanooga, TN 37416

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

About Caliber - Chattanooga - East

See Photos

4014 Industry Drive
Chattanooga, TN 37416

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (197)

Sort By:
Newest
Rating

172 Customers Rated

5 Stars

74.6% Complete

(147)
4 Stars

7.6% Complete

(15)
3 Stars

1% Complete

(2)
2 Stars

1.5% Complete

(3)
1 Star

1.5% Complete

(3)
< 1 Star

1% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with many noting repairs that left vehicles looking brand new and exceeding expectations. Communication was a standout highlight, with numerous customers appreciating regular text and phone updates throughout the repair process. Timeliness was frequently commended, as many vehicles were completed ahead of schedule. Customers also valued the welcoming, professional, and friendly atmosphere. A few customers noted areas for improvement, including occasional delays with accurate completion date estimates, minor paint imperfections, and overlooked details during final inspections, as mentioned directly in their feedback.

Select to learn more

Communication

"Best communication I have ever had when having repairs done. So polite and daily updates!!"

"The entire process was totally professional and we were kept in the loop on every aspect of the repair."

"Great communication and great quality"

"It was fast and good communication throughout the whole process."

"Great service! Yall kept me informed via text throughout the whole process."

Communication

Communication

"Best communication I have ever had when having repairs done. So polite and daily updates!!"

"The entire process was totally professional and we were kept in the loop on every aspect of the repair."

"Great communication and great quality"

"It was fast and good communication throughout the whole process."

"Great service! Yall kept me informed via text throughout the whole process."

Jean (Toyota owner) reviewed 9/21/26

From my initial phone call to set an appointment to picking up my repaired vehicle the process was seamless. Kathy and Randy were exceptional! My car looks brand new. I could not have asked for better

Car looks great.

Great

Michael (Honda owner) reviewed 9/20/26

Great job. My truck looks good as new!

Kathy (Audi owner) reviewed 9/18/26

It was excellent service from the time I dropped off the car until finished . Very prompt and friendly. Thanks .

Amber (Nissan owner) reviewed 9/17/26

Thomas (Ford owner) reviewed 9/17/26

Chance (Toyota owner) reviewed 9/14/26

Tegan (Kia owner) reviewed 9/14/26

Rosalind (Hyundai owner) reviewed 9/14/26

Kathy (Nissan owner) reviewed 9/11/26

Very satisfied

Alisha (GMC owner) reviewed 9/11/26

They had my car for over a month and it came back dirty

Patricia (Chevrolet owner) reviewed 9/10/26

Brenda (Honda owner) reviewed 9/7/26

The repair work was great. The staff was very friendly and helpful. I enjoyed working with Skip.

Karen (Cadillac owner) reviewed 9/7/26

Rita (Hyundai owner) reviewed 9/7/26

The staff were wonderful to work with and kept me updated with the progress. The work they did was just amazing . I see why USAA recommends them. They made an unfortunate situation as good as possible. Thank you

Stephanie (Subaru owner) reviewed 9/4/26

What a great place. They totally take care of your car, but more important they take care of you.

David (Toyota owner) reviewed 9/4/26

Brandon (Chevrolet owner) reviewed 9/3/26

Skip was great

Skip great

Jacqueline (Mercedes-Benz owner) reviewed 9/3/26

ABSOLUTELY

Professional excellence job well done

EXCELLENT SERVICE

Gary (Dodge owner) reviewed 8/31/26

Gerald (Nissan owner) reviewed 8/29/26

Above and beyond expectations great job thank you very much. Bravo Zulu.

Top of reviews

Caliber - Cleveland TN

4.8 145 reviews
950 Star Vue Dr SW
Cleveland, TN 37311
Caliber - Fort Oglethorpe
NOT RATED YET
267 Parkway Dr
Fort Oglethorpe, GA 30742

Classic Collision Chattanooga

4.8 3,123 reviews
6009 International Drive
Chattanooga, TN 37421
Classic Collision Jersey Pike

4.8 432 reviews
4134 Jersey Pike
Chattanooga, TN 37421
The Body Shop at Long

4.8 132 reviews
2139 Chapman Rd
Chattanooga, TN 37421

view more shops in: Chattanooga | 37416

Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Chattanooga - East

Get an AI powered repair cost prediction

About Caliber - Chattanooga - East

Get an AI powered repair cost prediction

Reviews (197)

172 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?