Caliber - Cherry Hill East

4.8 (2,840reviews)
97%
489 Nj-38,  Maple Shade,  NJ  08052

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,840)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear communication, and timely repairs. Many highlighted the professionalism and friendliness of the staff, noting that they were kept informed throughout the entire repair process via texts, emails, and phone calls. Repairs were frequently completed ahead of schedule, and the quality of workmanship was described as flawless, with cars returned looking brand new. A few customers noted areas for improvement based on their experiences, including occasional inconsistencies in communication mid-process, initial repairs needing correction, and isolated concerns about front desk interactions. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"I am so very happy with the service, over a week ahead of original time frame quoted . The car looks like new, inside & out! Thank you!"
"... process. Although the communication was constant, the amount of issues and delays created a lot of frustration. Once we did get the van back 2 months later, the ..." Read more
"There was a three business day delay from the original estimate"
"Im so so happy with Caliber Collision and the way that yall kept me informed about everything that was going on with my car. Yall certainly deserve ..." Read more
"... experiences have been very good. It is great how you use text, email, and phone calls to keep customers informed of the process as it moves forward to completion. ..." Read more
"It was absolutely no communication as to when my car would be ready"
"Updates were consistent in the beginning but in the middle I wasn't as updated as frequently."

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Customer Service

Returned Clean

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Repair Quality

Repair took longer that expected. While staff was courteous and respectful, my issue and concerns were not completely resolved. I see imperfections in the surface and paint, which I completely ignored but couldn't ignore the new issue introduced while car is at the body shop.

Customer Service

Repair took longer that expected. While staff was courteous and respectful, my issue and concerns were not completely resolved. I see imperfections in the surface and paint, which I completely ignored but couldn't ignore the new issue introduced while car is at the body shop.

Returned Clean

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Customer Service

My Experience

I'm so grateful my car was completed a little early, and that it looks beautiful! Thank you for everything!

My Experience

Jon was great to work with and gave me play by play with everything that was going on with my truck - Would highly recommend them!

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Returned Clean

My Experience

Everyone was very nice and my car looks amazing!

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Returned Clean

My Experience

Caliber Maple Shade was awesome. Management and staff could not have been more pleasant and helpful. My car looks beautiful again.

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Highly recommend.

Repair Quality

Everything went perfect!

Customer Service

Manager and staff could not have been more nice and helpful.

Returned Clean

My Experience

I meant to push yes!! Service was awesome. I am completely satisfied!!!

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My Experience

The color white it’s not quite the same the rest of the car.

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Happy to recommend to anyone that needs repairs

Repair Quality

Everything was down to my satisfaction, thank you.

Customer Service

Very satisfied with customer repair shop’s Personnel.

Returned Clean

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Customer Service

Returned Clean

My Experience

Execelente

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Repair Quality

Perfecto servicio

Customer Service

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My Experience

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My Experience

My Experience

I was very pleased with the quality of the work and how quickly the job was completed. The car looks great.

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Returned Clean

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Returned Clean

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Repair Quality

Great work and the people there are incredible-would not any other body shop but them-if I could rate them a 50 I would

Customer Service

Great work and I am completely satisfied wouldn’t go any where else but caliber

Returned Clean

My Experience

I've had four separate vehicles serviced at caliber collision in Maple shade. A 2013 and a 2019 Durango, and a 2022 and the 2026 Volkswagen Atlas cross sport. All of the staff at the caliber collision in Maple Shade were professional and fixed my car just like new. I only trust one location to fix my cars if they suffer damage, and that's caliber collision of Maple shade.