Caliber - Cherry Hill East

4.8 (2,843reviews)
97%
489 Nj-38,  Maple Shade,  NJ  08052

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,843)

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Customer Service

Great staff at Maple Shade NJ ("Cherry Hill East") facility, especially Shannon and Carmine.

Returned Clean

Likely to Recommend

Repair Quality

Exterior is fine. Paint work looks great. Inside the vehicle, the clean up of door panel RVT excess was a little surprising.

Customer Service

Staff is very nice and professional

Likely to Recommend

Repair Quality

i noticed a 3 inch crack on my outiside top right windshield after i got car back. i do not know if the crack occured before , during,, or after the collision repair.

Customer Service

Returned Clean

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Repair Quality

Great job

Customer Service

Great company

My Experience

The staff was amazing. Shannon and Dan provided excellent customer service. My car looks beautiful. Very happy.

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NEVER EVER

Repair Quality

Very very dissatisfied with the service. While I left my rental car with the Maple Shade office, there was damage done to the rental car. My husband and I checked the entire car minutes before leaving and it was perfect. I go a call the next evening that there was significant damage to the rental car and that it is my responsibility and now they are going through my insurance company for a claim. When i picked up my car the staff was very rude and lied to me and my husband. We waited there over an hour and asked what was going on and they said we are wiping the car down as we have a very strict policy on how we return our cars. They just had to wipe it down with a rag and it would be done. Finally my husband went in the back and my car was UP ON THE LIFT WITH ONE TIRE OFF. Every single customer that was in there was saying check your car this place is terrible. And now two weeks later i'm still dealing with this and my car insurance because they filed a claim with my insurance.

Customer Service

See previous comments. Customers were complaining and the staff were just walking away while we were in the middle of talking.

Returned Clean

Likely to Recommend

Repair Quality

pleasant. Mullica Hill location was polite and professional and my experience was pleasant.

Customer Service

pleasant. Mullica Hill location was polite and professional and my experience was pleasant.

Returned Clean

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Repair Quality

The work looked good. However, I realized a few days after I picked up my car that I had no tail lights.

Customer Service

Nobody was at the front desk when I arrived in the morning to drop off my car.

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Returned Clean