Caliber - Cherry Hill East

4.8 (2,843reviews)
97%
489 Nj-38,  Maple Shade,  NJ  08052

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,843)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Car not reassembled well. Front bumper near headlight uneven and sticking up. Car makes loud rattling noise it didn't prior to it caliber. Dirty fingerprints left on inside of door jams. Technician initially ordered the wrong headlight and I had to do tell employee it wasn't a match. This was after I was told by caliber the headlight needed to be replaced. Once I told him they ordered the wrong headlight, all of a sudden they were able to fix my old one. This is a sign of negligence that they didn't even look at the other side of my car to confirm.

Customer Service

Customer service was decent

Returned Clean

Likely to Recommend

Repair Quality

Kept me updated w/repair progress - car was all clean and had pleasant scent when picked up -also works in coordination w/Enterprise - when dropped off car - a rep came and picked me up to get my rental - when car was done - rental left @Caliber to be retrieved - also appreciate that they deal directly w/ insurance company - any issues are of no concern to me - highly recommend

Customer Service

Returned Clean

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Customer Service

My Experience

Angelo was excellent with keeping me updated with repairs. The repairs done were excellent . I would highly recommend this place to my friends and family . Thank you so much.

Likely to Recommend

Repair Quality

John was very helpful an always keep me updated on what was happening with the vehicle. So I would definitely recommend an go there again

Customer Service

Returned Clean

My Experience

Jon kept me informed every step of my repair. His attention was greatly appreciated

Likely to Recommend

Repair Quality

Jon was kept me informed almost daily what was happening with my car.

Customer Service

Likely to Recommend

Repair Quality

Good job thanks.

Customer Service

Good job thanks.

My Experience

Great service manager! Jose was awesome

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Repair Quality

Great staff and turn around time!

Customer Service

Likely to Recommend

Repair Quality

Jose and the entire team i dealt with were extremely helpful and super friendly

Customer Service

My Experience

Jose was great. Explained everything in detail and kept in touch.constantly Very much appreciated

Likely to Recommend

I will let all My friends know

Repair Quality

Jose was just great. He informed me of everything going on with my vehicle. He was courteous and informative. Great experience because of him. Thank you!

Customer Service

Great experience

My Experience

As soon as we drove out of the shop warning signs (at least three) popped up on the dashboard that we had to bring the car back to the shop.

Likely to Recommend

Repair Quality

I’ve used Caliber Collision multiple times and every time they fantastic. Jonathan Tropp, my Service Advisor was extremely professional, very knowledgeable, and polite. Kept me informed about everything. This the only body shop anyone should go to .The workmanship is the very best. Your car looks like it’s brand new

Customer Service

My Experience

Likely to Recommend

Repair Quality

Nice job

Customer Service

Nice job

Returned Clean

My Experience

This was my 1st and hopefully last accident but I wanted to thank Jon @ Caliber Collision Maple Shade location for being so caring and understanding knowing this was a very traumatic experience for me. Jon was extremely helpful and always kept me updated on the progress of my vehicle getting fixed. I picked up my car yesterday and it looks amazing ! Thank you again Calliber Collision for your friendly service, professionalism, and for doing a wonderful job! You guys are the BEST!!

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Customer Service

Returned Clean

My Experience

Very communicative throughout whole process.

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My Experience

My car looks beautiful!! what I appreciate the most is the communication with frequent updates regarding the repairs with my car. Customer service was friendly when speaking with them by phone Very satisfied.

Likely to Recommend

Repair Quality

Car looks beautiful - cannot even tell there was a problem

Customer Service

Extremely helpful and friendly answered questions

Returned Clean

My Experience

Everything went smoothly everything they did was explained to me they did a good job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean