Caliber - Cheyenne
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 1.0/5.0 -
There was no updates and the instructions, given when vehicle was dropped off, were not followed and new managers threw the old parts out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend to everyone
Repair Quality - 5.0/5.0 -
Amazing and kind very helpful
Customer Service - 5.0/5.0 -
Amazing kind
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
better than new. Thanks to all involved with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Friendly, professional
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have used Caliber Collusion 5-6 times Always satisfied and exceptional customer service from Derrick . I truly continue to return because of his outstanding customer service
Customer Service - 5.0/5.0 -
Derrick is amazing with his customer service skills. I come back because of him
Returned Clean
My Experience - 5.0/5.0 -
All of the staff we dealt with cared about our vehicle and the repairs being made. They wanted to make sure we were staisfied. They were very helpful in dealing with the insurance company when we first thought it was going to be totaled, and then the insurance company came back and said they would fix it. We defintiely now have a repair shop that we will use going forward.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0 -
Their communication was awful!!! It was awful from the start even with getting the estimate done. I would receive text messages my vehicle was on track and ready to pick up on the original date. Only when I called them the day before it was supposed to be done, to be sure it would be ready for pickup due to us living 30 miles away and needing to schedule a ride did I find out my car wasn’t ready. I was told three different days of the car being done and no contact from them that it wasn’t going to be done. I will NEVER use this company again!!!
Likely to Recommend - 2.0/5.0 -
wasnt wowed honestly
Repair Quality - 2.5/5.0 -
Told that the bed would have to be removed then it wasnt?? never told to clean out the tool box then it wasnt even nessisary... not impressed
Customer Service - 3.5/5.0 -
office staff super friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I was satisfied till I had a foreign talking guy call me to set up an appointment after I had already set up an appointment.. very unhappy. And to find out Caliber is not a local company. :(
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I was not made aware of when approximately the vehicle would be completed. The representative that took my vehicle in was pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new! Great service!
Customer Service - 5.0/5.0 -
Service was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
All of the repairs looked good, except for the fact that they installed my back windshield wiper upside down. So it cleans my back hatch and not my window.