Crash Champions #0844 Cheyenne

4.9 (485reviews)
97%
1020 Dunn Ave,  Cheyenne,  WY  82001
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As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (485)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The frequent and proactive text and phone updates throughout the repair process were highlighted as a standout feature, keeping customers informed without needing to follow up. Timeliness was a recurring positive, with numerous vehicles completed ahead of schedule. The professionalism, friendliness, and attentiveness of the entire team were widely appreciated. Many customers also expressed pleasant surprise at receiving their vehicles cleaned inside and out. A few customers noted areas for improvement directly from their experiences, including clearer communication around pickup requirements, more accurate estimated completion timelines, and the convenience of weekend hours.
AI-Generated from reviews written in the last 12 months
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"Customer service at its best. Always have a great experience. Everyone is extremely professional, customer service ..." Read more
"Their work was excellent as was their customer service"
"... an accident especially when it wasn't your fault. They took care of everything and shuttles me to my rental car. The vehicle was repaired quickly and looks like new ..." Read more
"... daily of the progress of on your car. They have been the best service I have ever experienced when getting my car repaired. Will not take my car anywhere else." Read more
"... that I dealt with, whether by phone or in person was courteous, helpful, knowledgeable and professional." Read more
"Repairs were completed three days ahead of schedule."
"Vehicle was more than a week ahead of schedule! Great experience."
"They had my car done & detailed before I even had to go get a rental car. In less than a week! Thats awesome!!"
"Vehicle was ready 8 days before predicted date."
"Way ahead of time and it was communicated daily the anticipated finish date which is very appreciated!!"
"The communication was amazing you know what they are doing with your car from beginning to end you don't have too worry about when your vehicle ..." Read more
"... through the process was great and very accurate. I knew where my car was during every step and never had to call for updates." Read more
"Being updated on each step of the repairs was wonderful. It was very nice to get my vehicle back, cleaned ..." Read more
"Communication goes beyond the frequent text messages and were helpful as we navigated insurance processes."
"... engaged, and informative at every step of your repair. They update you on the status of your repair regularly. Their customer service is exemplary!" Read more

My Experience

I am completely satisfied with you guys. You set a date and knocked it out of the park by 30 days. You all went above and beyond by cleaning the inside of my truck as well. I was very impressed with the communication from Sean step by step and having us come out before anything started to explain everything.

My Experience

I will recommend Crash Champion to everyone.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very fast and professional.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A 4 day job took 12 days. I called the week before and was told all the parts were there. But on the 4 day they went to assemble and were missing clips for wheel flair. They ordered. received & finished on day 12. Seems like someone drop the ball or broke the clips. I’m a mobile notary so my car is essential for work. Thanks for listening.

My Experience

Thank you guys you have been amazing at communication, and keeping me up to date on my car. It is even better then when I bought it so thank you!

My Experience

Excellent work and great customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Vehicle looks good as new. Finished before the date they gave me. Great experience.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car was beautifully restored. You provided daily updates. And everyone I dealt with was extremely professional- knew what they were talking about- knowledgeable and wonderfully kind. Thank you for such a positive experience.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Communication through the process was great and very accurate. I knew where my car was during every step and never had to call for updates.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fast, and very good fix!

Customer Service

Very responsive

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This place is a very nice place! Every person in this business is respectful and so helpful in every situation! My questions were answered straight up! To everyone there thank you for a wonderful experience! I will take any of my vehicles to your place for any work needed!! My Nissan was in good hands! Thank you again!!!

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