Caliber - Cheyenne
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were amazing to work with so kind and always updating you on the status. Would highly recommend to all.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Excellent service. Derrick wanted everything right before releasing the car. They go the extra mile.
My Experience - 5.0/5.0 -
It was a tough repair that was delayed numerous times due to damaged parts but caliber came through & even replaced my battery and covered my deductible due to the delays. I highly recommend Caliber as a company with integrity.
My Experience - 0.0/5.0 -
I am very pleased with the overall results of the repair of my truck, it looks great. But I was told it would be done last Thursday and I had made plenty of weekend plans based on that, only for it to be delayed till Friday, then till the following Monday, and then finally today, Tuesday. I had to cancel plans with family because of this and it was a huge inconvenience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Honda looks super thank you for a wonderful result u
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Overall ok experience. The communication in the beginning was good, but the second there were delays in the project, the communication was also delayed or non-existent unless I directly called. I felt like I could have been better informed and a 9 day project shouldn't have turned into a 6 week project. When there were issues with the rear view camera, I communicated that Lincoln had issues with those and I had a previous recall fixed on my car, and it would be good to contact the dealership. Finally, that happened but why such a delay. I was also disappointed that when my vehicle was picked up the interior wasn't wiped down and was pretty dusty from the work that had been completed. The actual body work looks good and I suppose that's what matters.
Likely to Recommend - 2.5/5.0 -
The body work is good, but the rest of the experience really wasn't great. That would definitely weigh in my decision to recommend the shop.
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks brand new. They even fixed a small bit of paint scratch that wasn’t part of the accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased with work
Likely to Recommend - 5.0/5.0 -
Good reports
Repair Quality - 5.0/5.0 -
Beautiful job
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0 -
Everyone did a fantastic job! I can tell you that the Cheyenne, Lincolnway location is the tops! I won't go anywhere else.
Likely to Recommend - 5.0/5.0 -
I already have made referrals to them. The Lincolnway Cheyenne Caliber is the BEST!
Repair Quality - 5.0/5.0 -
They have always done an excellent job for me.
Customer Service - 5.0/5.0 -
Awesome!
My Experience - 5.0/5.0 -
Totally very satisfied with the work and the time they did on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Wonderful work. Great staff and fast service.
Repair Quality - 5.0/5.0 -
Amazing service. My car looks brand new. It was faster than I expected. Staff very receptive and informative!
Customer Service - 5.0/5.0 -
Amazing service. My car looks brand new. It was faster than I expected. Staff very receptive and informative!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Just because my experience was not great, I believe the team is extremely strong and does great work, I think if communication gets better, it would have been a phenomenal experience even with a delay.
Repair Quality - 3.0/5.0 -
This has been a very rough journey. I do want to emphasize the staff was very nice, the work was completed and looks wonderful BUT... My car was wrecked 2/27, insurance was seemless to get everything set up, the car was picked up 3/2 and at caliber until 4/24. 3 times we were told the car would be done, had a date scheduled, 2 of us missed our income for all 3 of those appointments because the car was not finished and if I would have continued to be as understanding as I had the previous times, there was no hustle to get it out on the 24th until the owner of the vehicle had to call and get frustrated. 2 people were asked to keep the new bulbs for the headlights that were not damaged in the wreck and were just put in 3 days before the wreck ocurred. They were not replaced as it was stated by both people it would be done. I appreciate the work put into the car, but there was NO communication in regard to my car until I initiated contact and every time I was just told it wouldn't be ready. Everyone was extremely kind and offered a rental, etc; however, that doesn't help the lack of communication, the lack of follow through on deadlines and if they couldn't follow through, at least to communicate. We had a 2 hour drive to pick up the car, the first time we were on our way for our scheduled pickup and i felt I needed to call, thank goodness because the bumper or fender wasn't in, the second time, I called the day before, told it would be ready, called the morning of and it wouldn't start and needed to be "put back together", the final time, called 3 days before, the day before and was told it would be ready, called the morning of and it needed to be calibrated. I'd be lying if I said that this was an enjoyable process. But the staff that I spoke with were all professional, as far as other conversations I cannot speak on. It was a very frustrating process and all of my frustrations would have been avoided with even minimal communication.
Customer Service - 4.5/5.0 -
Very professional but lack of communication was a huge issue through the process.