Caliber - Cheyenne
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Wonderful work. Great staff and fast service.
Repair Quality - 5.0/5.0 -
Amazing service. My car looks brand new. It was faster than I expected. Staff very receptive and informative!
Customer Service - 5.0/5.0 -
Amazing service. My car looks brand new. It was faster than I expected. Staff very receptive and informative!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Just because my experience was not great, I believe the team is extremely strong and does great work, I think if communication gets better, it would have been a phenomenal experience even with a delay.
Repair Quality - 3.0/5.0 -
This has been a very rough journey. I do want to emphasize the staff was very nice, the work was completed and looks wonderful BUT... My car was wrecked 2/27, insurance was seemless to get everything set up, the car was picked up 3/2 and at caliber until 4/24. 3 times we were told the car would be done, had a date scheduled, 2 of us missed our income for all 3 of those appointments because the car was not finished and if I would have continued to be as understanding as I had the previous times, there was no hustle to get it out on the 24th until the owner of the vehicle had to call and get frustrated. 2 people were asked to keep the new bulbs for the headlights that were not damaged in the wreck and were just put in 3 days before the wreck ocurred. They were not replaced as it was stated by both people it would be done. I appreciate the work put into the car, but there was NO communication in regard to my car until I initiated contact and every time I was just told it wouldn't be ready. Everyone was extremely kind and offered a rental, etc; however, that doesn't help the lack of communication, the lack of follow through on deadlines and if they couldn't follow through, at least to communicate. We had a 2 hour drive to pick up the car, the first time we were on our way for our scheduled pickup and i felt I needed to call, thank goodness because the bumper or fender wasn't in, the second time, I called the day before, told it would be ready, called the morning of and it wouldn't start and needed to be "put back together", the final time, called 3 days before, the day before and was told it would be ready, called the morning of and it needed to be calibrated. I'd be lying if I said that this was an enjoyable process. But the staff that I spoke with were all professional, as far as other conversations I cannot speak on. It was a very frustrating process and all of my frustrations would have been avoided with even minimal communication.
Customer Service - 4.5/5.0 -
Very professional but lack of communication was a huge issue through the process.
My Experience - 0.0/5.0 -
Damage occurred to the vehicle while on premise. This is being repaired at facility expense but lenthens the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was exceptional. They completed the work quickly, knowing we were on vacation and needing the vehicle to complete our trip as soon as possible. We received our vehicle back cleaned and in good working condition. Thank you!
Likely to Recommend - 5.0/5.0 -
Very likely!!!
Repair Quality - 5.0/5.0 -
Great job…no problems…new road camera works better then factory installed unit. Steve
Customer Service - 5.0/5.0 -
Great service and communication!
Returned Clean
My Experience - 5.0/5.0 -
They did a great job repairing our truck and in a timely fashion.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication could be a little better. Overall good job on replacing the couple pieces I had fixed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair job was great but the fact that I was told "it should take 2 weeks" but then took over a month to complete was ridiculous. Then they told me they waited a week to see if something that wasn't tied to the repair would be covered instead of reaching out to me personally was also ridiculous. Then to be told that the parts were hard to find for one of the most produced vehicles was nothing but an excuse.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As good as new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
My Experience - 5.0/5.0 -
They kept me well informed about how the repairs were going.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Only place I'll ever use
Repair Quality - 5.0/5.0 -
They were great super helpful
Customer Service - 5.0/5.0 -
Awesome and fast. They were great super helpful and the girl at the front was amazing!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing job! Started off with great customer service to get me scheduled and the entire time they had my vehicle they kept me updated with what was going on. Gary worked on my vehicle and did an amazing job color matched my car perfectly made sure everything was lined up and made sure my car left with nothing but perfection.
Customer Service - 5.0/5.0 -
Absolutely amazing job! Started off with great customer service to get me scheduled and the entire time they had my vehicle they kept me updated with what was going on. Gary worked on my vehicle and did an amazing job color matched my car perfectly made sure everything was lined up and made sure my car left with nothing but perfection.