Caliber - Cheyenne

4.6 (2,175reviews)
92%
821 W Lincolnway,  Cheyenne,  WY  82001

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,175)

Likely to Recommend

Repair Quality

Caliber Collision kept me informed on the progress of my car during the entire time either with text or phone call, sometimes both. My car looks great. Im very happy with everything.

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Super job car looks great

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The final product looks great!

Customer Service

My Experience

I was really impressed being informed on all updates and that Derek would call rental company and update them as well. Would highly recommend

Likely to Recommend

Repair Quality

Took a little while but results are worth the wait

Customer Service

Returned Clean

Likely to Recommend

Great customer service, great quality of work

Repair Quality

Customer Service

Very friendly staff!

Returned Clean

My Experience

My Experience

I took my car to get fix it came out beautiful great service from the front desk Lady to the guys at body shop very very nice job they did on my car I recommend it to anyone who needs there car painted thank y guys great job very very happy

Likely to Recommend

Repair Quality

Caliber Collision repaired my car quickly, and the staff were accommodating and pleasant throughout the process. I’d recommend this place to anyone who has problems with their vehicle.

Customer Service

Returned Clean

My Experience

You guys needed easy to get my car repaired. It came back clean and looks really sharp where the repairs were done. It was also repaired faster than expected! Thank you.

My Experience

Great job

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Repair Quality

Customer Service

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Customer Service

My overall experience was awesome. The only complaint I have, which I do not think made any effect on my experience, is communication. I like to have information.

Returned Clean

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Repair Quality

Customer Service

My Experience

Thank you, Derek, for the beautiful repair you and your staff performed on my Honda CRV. I'm extremely pleased with the results.

Likely to Recommend

Lincolnway Calliber Collision has earned it's five star rating with regard to my satisfaction with the repairs done to my car.

Repair Quality

The quality of the repair that Derek and his staff performed on my Honda CRV is excellent.

Customer Service

The staff is friendly. I was told I would receive texts regarding the progress of the repair work being done on my vehicle, but that didn't happen. I dropped my car off on a Monday. On Tuesday I received a text informing me of what my insurance would pay and what my deductible was. By Friday, when I hadn't heard anything else, I phoned the shop. I then learned that the repair work might be completed by the end of the day.

Returned Clean

Likely to Recommend

Repair Quality

Our repairs look great! When it came down to explaining timelines of repair, we would be told one timeline, and then called back and told another. It made things slightly confusing when it came down to nailing down times to pick up the truck and work schedules.

Customer Service

When being told initially that the repairs would take 3-4 weeks and then told at the time of drop off that it would be 2 weeks, we were really surprised by that, but happy. Then when timelines kept getting pushed back on us, it began to get more frustrating. It should have just been stuck to the 3-4 week turnaround time. Under promise and over perform should have been the method.

Returned Clean

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