Caliber - Chubbuck

4.9 (666reviews)
97%
145 East Briscoe,  Chubbuck,  ID  83202

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (666)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlighted the professionalism, friendliness, and knowledgeability of the staff, noting they felt genuinely cared for throughout the repair process. Repair quality received high marks, with numerous customers stating their vehicles looked brand new or better than before. Regular text and email updates were widely appreciated, keeping customers informed at every stage. A recurring positive theme was vehicles being completed ahead of schedule. Customers also appreciated added touches like interior cleaning and detailing. A few customers noted minor areas for improvement, including occasional finish detail concerns, alignment issues, and requests for more frequent progress updates, as mentioned directly in their feedback.
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"... free experience ever. The entire staff is not only responsive and professional but knowledgeable and KIND. I told them my car was the nicest thing Ive ever ..." Read more
"... delivered my truck to my door when completed and their work made my truck look new again. Thank you Caliber! I hope I dont need your service too often, but when ..." Read more
"... Rather than give the car back and not say anything they were open and made it right before giving it back." Read more
"... newly painted repair would stand out, it doesn't! They matched the paint so expertly." Read more
"... progressive sent me to the chubbuck location and my car is -exactly- how it was. if you parked it, i would have never been able to tell it was in an accident, and i'm very particular when ..." Read more
"They crew was fantastic! They got my card fixed a whole week before the estimate, and they were so kind the whole time. My car works ..." Read more
"... professional, understanding and set my mind at ease. My vehicle was done a week early and it looked amazing. I would never hesitate going back to Caliber Collision ..." Read more
"... informative and have great communications and updates. They have finished both times ahead of their projection and my vehicle looks awesome." Read more
"... job! Communicated with me throughout the process and finished a little earlier than their original estimate for completion." Read more
"We felt it took way too long for a small repair that it was.The.job looked great don't get us wrong.It was the ..." Read more
"... friendly, efficient, thorough, and respectful. And I love the communication! Thank you for another job well done!!" Read more
"They followed up frequently with updates, reminding me that I always had the ability to reach them with questions."
"I would have liked more progress reports."

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Repair Quality

Customer Service

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Repair Quality

One black dot was not painted and signal indictator

Customer Service

Returned Clean

My Experience

You are all amazing! Best customer service! Kept me informed on the status of my vehicle

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Repair Quality

Customer Service

My Experience

I appreciate they were able to complete my repair in such a short time. They washed and vacuumed my car as well.

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Repair Quality

Customer Service

Returned Clean

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My Experience

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My Experience

Great work but would hope for better attention to the finish detail. There were polish marks left on the paint along with masking tape left in the gas fill. These are not huge details but presentation is everything. I would definitely recommend and use your business in the future aside these minor issues. Thank you for taking good care of my vehicle that I have worked very hard to maintain. It’s part of who I am

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Repair Quality

They did a very good job in a timely manner

Customer Service

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Repair Quality

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Returned Clean

My Experience

I am very satisfied with the repairs and work done on my vehicle at Caliber Collision. They did amazing quality work, and were priced reasonably and competitively. They were great to work with for billing and insurance as well. I highly recommend them for great quality work and customer service as a body repair shop.

Likely to Recommend

Have already done so.

Repair Quality

I am very satisfied with the timely and communicative manner of my experience with Caliber Collision, as well as the quality of work performed on my vehicle. The Manager, Irene, and her staff were very helpful and flexible during my experience with their shop as a customer. I would very much recommend them to anyone looking for automotive body work, and plan on using them for any future body repair I may need personally.

Customer Service

Very flexible, friendly, and communicative. Great overall customer service experience.

My Experience

Outstanding service

My Experience

It was all perfect from start to finish.

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Repair Quality

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My Experience

They were great with communication and the timeline for completion. Super friendly!

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Faster than most around town and others don’t communicate at all.

Repair Quality

Great job

Customer Service

Super communicative

Returned Clean

My Experience

Total satisfaction. Fast, good work, and great treatment. Don't change a thing.

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My Experience

Carvis besutiful

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Repair Quality

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My Experience

The friendly and professional staff at Chubbuck go above and beyond to ensure a great experience.

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Repair Quality

Looks great

Customer Service

Great communication and service

Returned Clean

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Repair Quality

Customer Service

My Experience

Looks nice and complete, well done.

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Repair Quality

Very good and looks great, all of it, and helpful with overall questions too. Took longer to complete than originally expected, parts and stuff but done right.

Customer Service