Vision Collision - Pocatello

5.0 (374reviews)
100%
1359 YELLOWSTONE AVE,  Pocatello,  ID  83201

In operation 12 years, 3 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (374)

Customers say
Overall Customer Satisfaction
Customers consistently praise Vision Collision for outstanding service quality, expert repairs, and excellent communication throughout the repair process. Many highlight that vehicles were returned looking brand new, with exceptional paint matching and attention to detail. The team is frequently described as friendly, professional, knowledgeable, and genuinely caring. Customers appreciate being kept informed via texts and calls at every stage of the repair. Timeliness is a strong point, with several customers noting their vehicles were completed on or ahead of schedule. Repeat customers and enthusiastic referrals reflect a high level of trust. A few customers noted minor delays due to parts availability or unforeseen damage, and one mentioned a billing transparency concern regarding recalibration costs not included in the original estimate - both areas customers suggested could be improved.
AI-Generated from reviews written in the last 12 months
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"... Employees were extremely friendly and personable. Every emphasis was put on doing a quality job." Read more
"The best auto body shop in Pocatello, bar none."
"Vision Collision did an amazing job on our car. They went above and beyond to help me through the process and got my car back to me as quick as they could. ..." Read more
"... submitting photos for an estimate to the end result where you would never know there was damage. I kept informed of the repair process and notified ..." Read more
"They went above and beyond! Even cleaned the inside of my car would definitely recommend anyone using Farm Bureau ..." Read more
"The vehicle was ready before the estimated completion date."
"They exceeded my expectations and were finished a day early"
"Other than my vehicle sitting outside for 2 days before they started on it. The work looks great i just could have used the ..." Read more
"... handled professionally and quickly . The car was fixed with in the time I was expecting it to be done and most of all it looks great. Thank you." Read more
"They even stayed late to help us get out of town early before Memorial Day"
"There customer service was awesome. They notified me on everything they did or was going to do."
"Vision Collision did great at keeping me informed of the process, connections with insurance and unforeseen damage. ..." Read more
"... pleasure. Everyone is so kind and knowledgeable and kept me updated on the progress of the repair. The work was wonderful and I have already told 7 ..." Read more
"Super professional yet friendly. They were in constant communication and kept me updated at all times."
"Great service on a difficult vehicle and wonderful communication"

Likely to Recommend

Repair Quality

Excellent work, gentlemen!

Customer Service

Excellent work, gentlemen!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Matt and San were very knowledgeable and very thoughtful.

Likely to Recommend

For sure high recommendations

Repair Quality

Everything was well done.

Customer Service

Matt and Dan were very helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job guys! My trailblazer looks brand new. I will definitely recommend you to anyone that needs auto body work done. Thanks so much!

My Experience

Landon was awesome to work with. They have very good service!!

Likely to Recommend

Repair Quality

10. They were outstanding on service and the work they did on my car.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Friendly and professional. Very good to work with.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Nice paintaing & assembled repair the car one Best in the pocetello town

My Experience

Really nice and efficient people work here! Was really impressed with all the crew! I will recommend them to all my friends! They are just awesome to work with!

My Experience

The did absolutely amazing couldn't be happier with the way the truck looks and how communicative they were.

My Experience

This is the third time they have done work for me. They’ve always done a great job.

My Experience

I really appreciate your friendly and professional way of doing business. And the fact that you wanted to do a job you'd be proud of - even if it took an extra day! Thank you!

Likely to Recommend

Repair Quality

If I ever have a need for body work again, I will choose Vision Collision, and will recommend them to anyone. Great people, great work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely!

Repair Quality

Customer Service

Vision fixed our college daughter’s car. We live in Oregon and they were always so helpful, accommodating and kind. We knew she was being taken care of.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes well satisfied great place for quality car repair. Staff furnished a loaner car at to cost to me. My Broncos sport looks like new. Thanks again.

Likely to Recommend

Repair Quality

Did excellent job repairing my ford bronco.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Dan is an absolute professional and the service I received was the best I have ever encountered! Great job Vision Collision!

My Experience

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