Premier Collision Center, LLC

4.9 (883reviews)
99%
2167 Garrett Way,  Pocatello,  ID  83201
See Photos
Online Estimate
Book Appointment

Premier Collision is a locally owned shop that has been serving the community since 2001. The owner has over 35 years of experience in Collision Repair, and has added Powder Coating and Sandblasting services. We are friendly, knowledgeable, and provide quality repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (883)

Customers say
Overall Customer Satisfaction
Customers consistently praise Premier Collision for outstanding service quality, expert craftsmanship, and seamless communication throughout the repair process. Many highlight that vehicles were returned looking brand new, with paint matching perfectly and repairs exceeding expectations. Customers frequently commend the friendly, professional, and courteous staff who made the experience stress-free. Regular updates via text, email, and phone calls were widely appreciated, keeping customers informed every step of the way. Timeliness is a strong theme, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted occasional delays, primarily attributed to back-ordered parts or third-party insurance issues, and some mentioned minor follow-up visits for small oversights. Overall, the overwhelming sentiment reflects a highly satisfied customer base that enthusiastically recommends Premier Collision.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... almost instantly, provided professional service, and installed high quality parts for the repair of my vehicle. I NEVER have concerns about the work being completed ..." Read more
"... Premier Collision has been awesome! Thanks guys, your customer service and work is incredible!" Read more
"Fantastic service. Great communication. Friendly staff. Excellent work at a reasonable price."
"... were so easy to work with. They got me in quick. Said it would take 10 days and 4 days later they finished! I love the end results. My car looks brand ..." Read more
"Customer service was phenomenal! Work was completed much faster than expected! Looks perfect!! Very impressed and will recommend Premier ..." Read more
"... high quality parts for the repair of my vehicle. I NEVER have concerns about the work being completed on time and to the highest levels of quality." Read more
"I was surprised when my truck was done ahead of schedule. Not only that, but they also vacuum the inside of my truck. They ..." Read more
"... thing I did not need a rental car for 21 day because it took at least twice as long as that. Not happy with the 6 weeks it took." Read more
"Communication from their team to me was excellent"
"... than I expected. The repairs turned out great, the communication was excellent, and I truly felt like they cared about me as a customer and not just another ..." Read more
"They did a wonderful job. Kept me informed every step of the way. Kept within my budget which is a real bonus."
"This ship was amazing to work with. They had great communication about the progress of my repairs and they were very personable. I will definitely ..." Read more
"They were good at communicating what they found and worked with insurance to get our car fixed. They took the extra ..." Read more

My Experience

Thank you for helping complete this repair! I am thrilled to have my car back and will definitely recommend Premier Collision to friends and family who have a repair need. Excellent work.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work! Work was completed on schedule.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Great Work

Repair Quality

Very satisfied with the work that was done on my truck I will recommend your company thanks again.

Customer Service

Great work

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Our department will be using your business and did mention this to my friends

Repair Quality

very satisfied with the repair

Customer Service

very friendly and waited on us immediately

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

They were very communicative and did a fantastic job!!

My Experience

Everyone at Premier Collision was very friendly and helpful. The work performed was perfect and ahead of schedule. I highly recommend Premier Collision Repair.

My Experience

Fantastic staff throughout. Looks like nothing ever happened. Quality work. You’ve got my business! Love looking at the beautiful yellow Z28 Camero outside the shop too. Thanks for everything Daren O

Likely to Recommend

I have already recommended them to a friend.

Repair Quality

I can’t tell that it was ever even damaged. Fantastic!

Customer Service

Professional and friendly staff. A+

Kept me Informed?

Yes

Ready on Time?

No

My Experience

The workmanship is amazing, but my car pulls to the left. I don't think it ever got aligned properly.

Likely to Recommend

Wouldn't recommend anyone else

Repair Quality

Very glad I took my vehicle to Premier Collison for the repairs that needed completed.

Customer Service

Amazing

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work!!

Likely to Recommend

Repair Quality

Premier does excellent work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

There was clear communication throughout the repair, and expectations were met.

Likely to Recommend

Repair Quality

Customer Service

Always friendly and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you to my friend Clint and the team at Premier, job well done. Thank you all for working me in and getting my truck back together in a timely manner, much appreciated. Randy

Likely to Recommend

Repair Quality

They were great to work with and got my truck done in a timely manner Truck looks brand new

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job and did it in a timely manner

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It’s like it never happened but better 👌🏽

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Matched my lowest bid.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 883

Auto body shops nearby

view more shops in: Pocatello  |  83201