Crash Champions #0837 Pocatello

4.9 (1,018reviews)

98%

(208) 232-3951

2610 Garrett Way, Pocatello, ID 83201

98%

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2610 Garrett Way
Pocatello, ID 83201

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Schedule an appointment at Crash Champions #0837 Pocatello

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About Crash Champions #0837 Pocatello

See Photos

2610 Garrett Way
Pocatello, ID 83201

Get Directions Website Email

Schedule an appointment at Crash Champions #0837 Pocatello

Book Appointment

Apply for Financing

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

GM Basic

Honda

Hyundai

I-Car

Jeep

Kia

Ram

Rivian Fleet – Vans

Subaru

Call

Website

Reviews (1,018)

Sort By:
Newest
Rating

896 Customers Rated

5 Stars

79.9% Complete

(813)
4 Stars

6.1% Complete

(62)
3 Stars

1.1% Complete

(11)
2 Stars

0.6% Complete

(6)
1 Star

0% Complete

(0)
< 1 Star

0.4% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. Communication stands out as a major strength, with customers appreciating frequent text updates and proactive status calls throughout the repair process. Timeliness is frequently highlighted, with numerous customers pleasantly surprised their vehicles were completed ahead of schedule. Customers also commend the friendly, professional, and helpful staff. A few customers noted areas for improvement, including occasional delays, parts-related setbacks, and isolated concerns about repair completeness upon pickup, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Absolutely phenomenal work without exception every single time!!"

"You honestly can't even tell that there was any damage there! It looks AMAZING!"

"My finish date was changed 6 times and when I picked it up there were still issues. Communication was poor and there were ..." Read more

"... responsive and kept me informed along the way, plus made all repairs by the original quoted date!" Read more

"Thank you for an extra effort for finishing the repairs on the car a day earlier! I was able to use the car on a trip I have previously planned. I have ..." Read more

"Very polite, full of info. They had our vehicle done 3 days earlier than the said. Amazing job the Tahoe looks great. Job well done"

"My finish date was changed 6 times and when I picked it up there were still issues. Communication was poor and there ..." Read more

"Originally told 3-5 days. It took 2 weeks."

"... before I chose to have my vehicle repaired there. They kept me updated every other day which was amazing, treated me like I was their only customer and got my vehicle back ..." Read more

"... and when I picked it up there were still issues. Communication was poor and there were lots of excuses. No accountability always someone else's fault." Read more

"... damaged, and they returned it looking fantastic! Great communication, great follow through, and take pride in doing a great job!" Read more

"... an absolute pleasure. They are very attentive and I was kept informed every step of the way. I Highly recommend!!" Read more

"I had to call and call and call!!!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Absolutely phenomenal work without exception every single time!!"

"You honestly can't even tell that there was any damage there! It looks AMAZING!"

"My finish date was changed 6 times and when I picked it up there were still issues. Communication was poor and there were ..." Read more

"... responsive and kept me informed along the way, plus made all repairs by the original quoted date!" Read more

"Thank you for an extra effort for finishing the repairs on the car a day earlier! I was able to use the car on a trip I have previously planned. I have ..." Read more

"Very polite, full of info. They had our vehicle done 3 days earlier than the said. Amazing job the Tahoe looks great. Job well done"

"My finish date was changed 6 times and when I picked it up there were still issues. Communication was poor and there ..." Read more

"Originally told 3-5 days. It took 2 weeks."

"... before I chose to have my vehicle repaired there. They kept me updated every other day which was amazing, treated me like I was their only customer and got my vehicle back ..." Read more

"... and when I picked it up there were still issues. Communication was poor and there were lots of excuses. No accountability always someone else's fault." Read more

"... damaged, and they returned it looking fantastic! Great communication, great follow through, and take pride in doing a great job!" Read more

"... an absolute pleasure. They are very attentive and I was kept informed every step of the way. I Highly recommend!!" Read more

"I had to call and call and call!!!"

Gary (Kia owner) reviewed 9/28/26

It was a great experience working with the team at Crash Champions.

Mina (Volvo owner) reviewed 9/28/26

Courteous, friendly fast service. My car initially was to take one week to repair and it took 2 days! I like how they keep you informed on how the repairs are going. Very satisfied with the service we received, I would recommend Crash Champions to anyone that needs body work done on their vehicles. Thanks again for repairing our car.

Richard (Chevrolet owner) reviewed 9/28/26

Jeneane (Subaru owner) reviewed 9/24/26

Brandy (Chevrolet owner) reviewed 9/24/26

Amazing services all around!

Amazing all the way around

Eddie (Nissan owner) reviewed 9/22/26

Great service and communication during my repair!! Thanks for your professionalism

Vicki (Subaru owner) reviewed 9/21/26

Absolutely!

The best customer service and car repair specialist. I am very satisfied with the work done! I will use them again if ever needed and I will refer this business to anyone that may need help in the future

Clarice (Chevrolet owner) reviewed 9/18/26

They fixed and tried hard.to figure out everything

Very kind and explained everything

Alonzo (Hyundai owner) reviewed 9/18/26

Brent (Chevrolet owner) reviewed 9/17/26

You guys were Amazing to work with !!🙏 If n when we need an auto repair we will be back . Thanks so much ! JoAnn

Carla (GMC owner) reviewed 9/17/26

They truly made me feel like a priority from start to finish. There were frequent updates that kept me informed throughout the process, I really appreciated that. Thank you!

Raul (Kia owner) reviewed 9/17/26

Very good job

Happy

Sophia (Toyota owner) reviewed 9/16/26

Ronda (Honda owner) reviewed 9/14/26

Thank you for doing such a great job.

Eric (Subaru owner) reviewed 9/14/26

Brent (Toyota owner) reviewed 9/14/26

Rob (Toyota owner) reviewed 9/10/26

My experience was great. Great work great service and very fast. John Auger was especially attentive. He did an amazing job.

Great repair shop. I wouldn’t go anywhere else. John Auger was exceptional.

Kim (Ford owner) reviewed 9/10/26

Max (Subaru owner) reviewed 9/7/26

Jonathan (Toyota owner) reviewed 9/7/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Crash Champions #0837 Pocatello

Schedule an appointment at Crash Champions #0837 Pocatello

Explore easy payment plans powered by Sunbit

About Crash Champions #0837 Pocatello

Schedule an appointment at Crash Champions #0837 Pocatello

Reviews (1,018)

896 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0