Caliber - Chubbuck

4.8 (686reviews)
96%
145 East Briscoe,  Chubbuck,  ID  83202

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (686)

My Experience

I enjoyed the timeliness of the repair of my vehicle. It looks brand new again. The staff members I spoke with were friendly and professional.

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Returned Clean

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Friendly and informative staff

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My Experience

My Experience

Lars and everyone involved with the whole process was amazing. It made the frustration of my fender bender much less annoying because they made everything so easy for o get fixed.

Likely to Recommend

100% satisfied and was blown away with how easy they made the whole process.

Repair Quality

Lars and the gal at the front desk were phenomenal. They were friendly and very competent.

Customer Service

Very good customer service. Couldn’t ask for any better. Not only were they good at explaining the process to me, but they went out of their way to make sure everything was convenient and easy to get the work done.

Returned Clean

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They helped to get my car seat out of the car before the repair.

Returned Clean

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Repair Quality

They did a fantastic job

Customer Service

Answered all my questions.

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10/10 would reccomend (:

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Absolutely loved the energy (:

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My Experience

The paint bubbled and popped on hood and there is a small scratch on hood driver side. Also,the dent on passenger back door didn’t get fixed. That was supposed to be on me at a slight charge

My Experience

HUGE POST, but worth it. Trust me when I rate this place a 5 star!! HUGE SHOUTOUT TO IRENE AND ANGIE WHO ARE SUCH PROFESSIONALS AT WHAT THEY DO AND DEFINITELY NEED TO BE ACKNOWLEDGED!! So let me start off by saying this, a few years back, I hot a deer, insurance had me go to someone in network, Prestige in pocatello, well once I got my car back from them, I had flying parts come off my car on the freeway, unknown leaks, going forward I couldn't go back to prestige since they up and disappeared, so I got told by insurance to go to Jeep dealership in pocatello...DONT EVER GO THERE. They lied about replacing my new radiator, they told me radiators in 2017 jeeps are known and common go have leaks every 2 years.. i am not dumb..so years later, all the parts that were supposed to BE WARRANTIED for as long as I have or drive the car, and parts and service Jeep & Prestige got paid to do, BUT didn't not do, this place tore the Jeep down, found several issues and pieces installed incorrectly, warped parts and pieces, cracks in brand new parts that shouldn't be cracked! Take your vehicle here. They did such a PHENOMENAL JOB. There was constant communication between Irene and Angie on any updates, status of parts, and direct communication by via text and call! I even got photos! They also made sure to answer all my questions and reassured me every step of the way! I was beyond frustrated when I called to schedule and they were beyond helpful and so much more! These 2 ladies HAVE MADE 5 years of back and forth without having my car for months at a time. They got it all finished, detailed even, and ready all in 1 week!

Likely to Recommend

Repair Quality

HUGE POST, but worth it. Trust me when I rate this place a 5 star!! HUGE SHOUTOUT TO IRENE AND ANGIE WHO ARE SUCH PROFESSIONALS AT WHAT THEY DO AND DEFINITELY NEED TO BE ACKNOWLEDGED!! So let me start off by saying this, a few years back, I hot a deer, insurance had me go to someone in network, Prestige in pocatello, well once I got my car back from them, I had flying parts come off my car on the freeway, unknown leaks, going forward I couldn't go back to prestige since they up and disappeared, so I got told by insurance to go to Jeep dealership in pocatello...DONT EVER GO THERE. They lied about replacing my new radiator, they told me radiators in 2017 jeeps are known and common go have leaks every 2 years.. i am not dumb..so years later, all the parts that were supposed to BE WARRANTIED for as long as I have or drive the car, and parts and service Jeep & Prestige got paid to do, BUT didn't not do, this place tore the Jeep down, found several issues and pieces installed incorrectly, warped parts and pieces, cracks in brand new parts that shouldn't be cracked! Take your vehicle here. They did such a PHENOMENAL JOB. There was constant communication between Irene and Angie on any updates, status of parts, and direct communication by via text and call! I even got photos! They also made sure to answer all my questions and reassured me every step of the way! I was beyond frustrated when I called to schedule and they were beyond helpful and so much more! These 2 ladies HAVE MADE 5 years of back and forth without having my car for months at a time. They got it all finished, detailed even, and ready all in 1 week!

Customer Service

HUGE POST, but worth it. Trust me when I rate this place a 5 star!! HUGE SHOUTOUT TO IRENE AND ANGIE WHO ARE SUCH PROFESSIONALS AT WHAT THEY DO AND DEFINITELY NEED TO BE ACKNOWLEDGED!! So let me start off by saying this, a few years back, I hot a deer, insurance had me go to someone in network, Prestige in pocatello, well once I got my car back from them, I had flying parts come off my car on the freeway, unknown leaks, going forward I couldn't go back to prestige since they up and disappeared, so I got told by insurance to go to Jeep dealership in pocatello...DONT EVER GO THERE. They lied about replacing my new radiator, they told me radiators in 2017 jeeps are known and common go have leaks every 2 years.. i am not dumb..so years later, all the parts that were supposed to BE WARRANTIED for as long as I have or drive the car, and parts and service Jeep & Prestige got paid to do, BUT didn't not do, this place tore the Jeep down, found several issues and pieces installed incorrectly, warped parts and pieces, cracks in brand new parts that shouldn't be cracked! Take your vehicle here. They did such a PHENOMENAL JOB. There was constant communication between Irene and Angie on any updates, status of parts, and direct communication by via text and call! I even got photos! They also made sure to answer all my questions and reassured me every step of the way! I was beyond frustrated when I called to schedule and they were beyond helpful and so much more! These 2 ladies HAVE MADE 5 years of back and forth without having my car for months at a time. They got it all finished, detailed even, and ready all in 1 week!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everything on my car looks amazing you guys did amazing work would definitely recommend using you guys again thank you guys for your time and effort

Customer Service

The shop did an amazing job as well thank you guys

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My Experience

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My Experience

I am very happy with the outcome! My truck looks brand new. Thanks to everyone involved!

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My Experience

I really appreciate all of the attention that was given to me as a person and not just a customer. From Angie to Irene to all of the guys in the back that aren’t seen, I sincerely thank all of you for making the repairs of my car so flawless. I would recommend Caliber Collision to others!

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Repair Quality

The entire crew from the front office to those that repaired my car were top notch!

Customer Service

Angie is great! Very pleasant

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Returned Clean