Caliber - Chubbuck

4.8 (686reviews)
97%
145 East Briscoe,  Chubbuck,  ID  83202

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (686)

Likely to Recommend

Repair Quality

Customer Service

My Experience

They kept me very well informed on every aspect of my repair. The did a very good job at not only repairing my truck but also communicating with the insurance company or the other party as well as me and keeping me informed on their conversations.

Likely to Recommend

Repair Quality

The bumper matches perfectly to the rest of the truck.

Customer Service

I was informed every step of the repair and asked for how I wanted things done.

Likely to Recommend

Repair Quality

They did the best they could! My car looks great now, and they informed me the car had been in a previous accident. That had blown my mind since I got the car from a dealership, but it did had one previous owner. Overall, I'm thankful to have a car again and you can't tell anything ever happened.

Customer Service

By far my favorite part were the employees. The mechanic and secretary I got were both so kind, walking me through how everything was going to work. Incredibly personable as well!

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Front right tire was still very low (23psi) upon pickup. Had to put air in the tire right away.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciate the level of communication. It was nice to recieve text updates throughout the process. Everyone was very professional and the job was done faster than anticipated. Thank you!

My Experience

Perfect job and especially great service. The staff (Lars and the lady at the front desk) were such wonderful representatives of Caliber Collusion.. when I need any work done on my car I’ll be back! Connie Dial

Likely to Recommend

I’ve already told 3 friends

Repair Quality

Great service by all.

Customer Service

Returned Clean

Likely to Recommend

They were super kind, and very prompt with my repair, much faster than the other location I have used in town.

Repair Quality

They did a great job with the repair. The bumper popped out but they fixed it before I left.

Customer Service

They were super kind and responsive. I was told I would receive text messages throughout the process but I only received one when it was done.

Likely to Recommend

I would tell people to go there

Repair Quality

They were easy to work with. They got it done very fast. If I had questions they got back to me. I would go there again if I needed too.

Customer Service

The people are very friendly and easy to visit with

Likely to Recommend

I would absolutely recommend the Chubbuck Caliber Collision location to anyone.

Repair Quality

I greatly appreciate the Chubbuck Caliber Collision for stepping up and taking over my repairs when the Ammon store fell short. They were very professional, helpful, went above and beyond to communicate with me. The entire process was so much better than the small amount of time I dealt with the Ammon store.

Customer Service

Absolutely fantastic customer service. Regular text updates from the automated system, as well as direct communication from Angie and Jeff. I am very appreciate to the staff for their professionalism and willingness to help me.

Returned Clean

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Customer Service

Returned Clean

My Experience

I’m going to forever brag about the customer service. You guys were killer in your communication and attitude. I appreciate everything you did and how you handled what needed to be addressed. Thank you!

My Experience

Likely to Recommend

Repair Quality

I have to say that this the best I have ever had with my car

Customer Service

My Experience

My tacoma (taco) I was impressed Thank you for detailing it also. Looked better and smelled better. (It's the little things that add up)

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Customer Service

Returned Clean

My Experience

Ya buddy I feel you folks did awesome job on my Toyota Camry great job crew nice work thank ya

My Experience

Amazing customer service. I was kept informed throughout the entire process. Angie is a great representative of your company. Her people skills combined with her knowledge of the repair process was professional & friendly. Will certainly recommend Caliber Collision to my friends & family. Tow truck driver very nice too!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean