Caliber - Chubbuck
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional. Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The company was slow with the repairs. I understand how they fell into personnel problems and they tried hard to make it right. They finally delivered a great final product. I would give them another chance and see if they have rectified their issues.
My Experience - 5.0/5.0 -
They did a great job, the car looks great
My Experience - 5.0/5.0 -
They got it done, did a great job, and finished early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
Considering the amount of time they had my vehicle (7 weeks) and the repeated attempts they needed to "fix" their work, I would not recommend Caliber Collision. Also the end cost ended up being nearly $1000 dollars more than the original estimate.
Repair Quality - 1.0/5.0 -
They had not cut and polished/buffed the vehicle the first time we tried to pick it up. The second time we came back there were rough spots on a few of the seams where the paint looked clumped. It was like the finish coat was rough in several spots. All of these "mistakes" were easily visible and identified as soon as we walked up to the car.
Customer Service - 2.0/5.0 -
All information I received about my vehicle and the repeatedly extended finish date were text messages. After I received the first extension text I called Irene myself to ask about why it was delayed and what I needed to do in order to get my rental car extension. Although they helped submit all of the necessary information to the rental car company and the insurance company I was not given much explanation as to why my vehicle needed to be in the shop for 7 weeks.
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication from the staff. Very enjoyable to work with.
My Experience - 0.0/5.0 -
While the folks at Caliber were extremely nice and easy to work with, the repair that was originally estimated at about 3 weeks took two months because they didn't have the staff to cover the work load. Caliber did pay for a couple of week of the rental car after our insurance rental benefit ran out but wow two months? Im not sure I would take a car here after the experience we had with them. Again they were super nice and went out of their way to help but there's really no reason it should have taken that long. But since that is where our insurance made us go that was our only option.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy with the repairs that are done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had my car fixed here after a sideswipe incident. I must say they are absolutely amazing and they always kept me updated on the status of my car. The receptionist went above and beyond to help me with my insurance when I was having trouble, she was very helpful and I’m very grateful for that. My car was ready a week in advance of the expected date, the repairs exceeded my expectations. I could see they paid so much attention to detail. I would recommend anyone here with a vehicle needing repair services.
My Experience - 5.0/5.0 -
very fast and amazing service!!
My Experience - 5.0/5.0 -
I would say that their work was a solid 10 out of 10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Great people!
Customer Service - 5.0/5.0 -
10++ great group!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great and the car looked good. Simple and easy.
Customer Service - 5.0/5.0 -
I was made aware of everything and kept up to date about timelines
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They keep me updated on my work progress that was going on with my vehicle every well. The staff was alway happy to answer any questions I had and even had to get a couple thing out of my vehicle and they had no problem getting it for me. I will be back for any bodywork or painting I need done.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Paint and body work looks great pinstripes little off for straightness and on rear of bed it’s a 1/2” short of flare doesn’t match driver side like it came in. Little disappointing in that.
Customer Service - 5.0/5.0 -
Anytime I had a question I got answered on them. I even had to have some thing out of vehicle while in the shop and they happy to get the stuff for me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!! Looks good. Great communication throughout the process. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision staff are super nice and very accommodating. Work Plan was excellent . Delivery on time and most specially you have trustworthy employees.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very friendly and helpful. The repair was completed sooner than the original estimated repair date. I liked that I was kept updated on the progress via text messages. Great work!