Caliber - Chubbuck
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Nothing can change having my car for 3 weeks to do the small amount of work it needed. I understand someone quit. But you still have to do better or tell the customer to take their car elsewhere.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
The bumper doesn't mesh up to the frame in two spots. I was told at Collision that it will conform to the frame. The Toyota dealership thought that a stupid remark and said no it won't.
Customer Service - 3.0/5.0 -
The little work needed could have been done within a week even with ordering parts.
Likely to Recommend - 0.5/5.0 -
Unless you fix paint and tighten up the loose body work as well as fix my suspension then I will be calling my insurance to get it fixed properly somewhere else and leave you bad reviews everywhere I can.
Repair Quality - 1.0/5.0 -
There are trim pieces loose and I have a a really bad creaking noise coming out of the front passenger suspension it’s really bad. I’m pretty sure I’m out of time for a rental because you guys took so long to “fix” my vehicle I’m extremely dissatisfied with these repairs or lack of quality work. The piece you painted also is not color matched at all I know a most body shops would have painted that whole side of the car to color blend or the entire car if needed. I would say you guys need to fix my jeep properly, but what am I going to drive until it’s finished???
Customer Service - 1.5/5.0 -
Seems like you guys need to get your scheduling habits down we feel like you just slapped the parts together the day we got it back
Likely to Recommend - 3.0/5.0 -
Staff was very friendly
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
Was so so one of the parts to my vehicle did not came in, and the job was not finished
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome experience, very helpful and everyone was so nice and informative!
Customer Service - 5.0/5.0 -
Great!!
My Experience - 0.0/5.0 -
My power window (front passenger) does not work. My front license plate is missing. Idaho DV 1116. This is a disabled veteran tag. This could cause parking problems. There is a door misalignment in the passenger side.
My Experience - 0.0/5.0 -
The lack of timely communication regarding the delayed completion of my vehicle was frustrating to say the least, not to mention the miscommunication error from Irene regarding Jeremy the painter's alleged family emergency... also the backseat of my car is dirtier than it was when I dropped it off in early July.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is great. The car is totally fixed.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The people were great, but my car was in the shop for over a month and when I picked it up there was unrepaired damage totally unrelated to the damage that was being repaired. The people there have promised to order a part and make the repairs when it comes in.
My Experience - 0.0/5.0 -
Caliber had my car for 1 month. Three delays were problematic secondary to parts availability, equipment breakdown in the shop, and wrong parts sent or ordered. Work done was overkill and invoice was close to 6k. Communication was in consistent. Completion dates were altered several times. I’m not sure how this group is managed, but it needs work. I would not recommend this group to anyone. Very disappointing.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
They did an excellent job! Definitely, professional work!
My Experience - 5.0/5.0 -
I was happy with the repair work, but was not too happy with not getting my car last Friday, the 2nd of August. when they said it would be finished.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Couldn’t get trunk alignment. Right side has more reveal than left side. Will be interesting to see how it sheds water when washed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They went out of their way to clean the outside of my nasty car and even a good wipe down in the inside. They were super fast and kept me up to date, the window looks great, and Irene was super super pleasant on the phone and very helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Irene is the best super kind and helpful
Returned Clean
My Experience - 5.0/5.0 -
Things took a little longer than expected but I’m glad that you got it fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Pretty good job