Caliber - Chubbuck

4.9 (672reviews)
97%
145 East Briscoe,  Chubbuck,  ID  83202

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (672)

My Experience

From the first day I came to the shop, the customer service from everyone I met was top notch and made me feel like I was leaving my vehicle in good hands. The work was completed before my estimated completion date and the quality was excellent. Thank you for working hard to make my ride look great.πŸ‘

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Returned Clean

My Experience

Irene was amazing, she kept me updated and made me feel at ease through out the entire process. She was knowledgeable and professional. I will definitely be recommending Caliber Collision to friends and family.

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My Experience

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They did a wonderful job

Repair Quality

It took a little longer for them to complete but they did a wonderful job on the body work and paint job. Totally satisfied!

Customer Service

Very courteous and always kept me informed on details.

My Experience

My Experience

Excellent and friendly staff, high quality technicians. Would definitely recommend to friends and family.

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My Experience

They did a great job. I will definitely recommend them to my family and friends.

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I had a great experience.

Customer Service

Returned Clean

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My Experience

The car looks better now then it did before my collision! Not sure how you guys did it but it looks fantastic! Thank you! Doors open and close like factory, no rattles or incomplete work, ect. I am over-all very pleased with your service! Angie was very helpful and knowledgeable in her department as well as Irene. Although, I do have two minor complaints; I found a few stickers on the outside of my car where you had installed new parts. These stickers are not a great big deal. This is just a minor inconvenience because they leave a bad residue! One more thing they car is pretty dirty. There is a lot of white dust inside which makes me believe the detail was rushed. On the outside of the car there was a sticky white residue around the trim. I was told this was just glue residue from when they had reinstalled the corner windows. Again, not big complaints. Just a little annoying but very fixable in my case! Thank you guys again for fixing my car! I've missed it!

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My Experience

They took care of everything amazingly and kept me informed throughout the process! Greatest experience!

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Amazing staff and service.

Repair Quality

Great service! They were fast and efficient.

Customer Service

They were informative and super nice.

My Experience

Exceptionally easy and stress-free process. Work was quality and the staff professional!

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Absolutely! Easiest process ever.

Repair Quality

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Looks beautiful! Very happy with the results!

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Repair Quality

Irene was prompt in communication and handled the claim with efficiency. She has effectively retained my future business with her excellent customer service.

Customer Service

Irene was prompt in communication and handled the claim with efficiency. She has effectively retained my future business with her excellent customer service.

Returned Clean

My Experience

Door area not put back together correctly, seat memory buttons are pushed in instead of sticking out like buttons, inner fender foam was just shoved back into spot incorrectly. Bolt missing from fender. Damage on paint work that wasn't there on drop off. Also found damage on the front fascia that wasn't there on drop off either. I get trying to do work in house, but please make sure you have people that know how to do it, and have the correct tools to do the job. Clear bra looks like someone cut it with scissors and applied. Would have rather had my bumper re-power coated by a company that does it professionally. These are all things that I found after taking a much closer look after getting my vehicle home. I want my truck to be in the condition that it was before the accident since it is a brand new truck.

My Experience

Although there were delays we understand it was out of your control. I appreciate how you kept us informed.

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I was so extremely happy with the quality of their work.

Repair Quality

They kept me totally informed. My car looks wonderful! I am so pleased πŸ˜„

Customer Service

Angie at the reception desk was always very helpful. Irene was great at explaining just what needed to be done. Exceeded my expectations.

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Best customer service

My Experience

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Returned Clean

My Experience

Everything was done as stated and looks good as new they handled everything from working with my insurance to dealing with my rental car pick up and return it was so easy

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Repair Quality

They are always able to accommodate your schedule and very thorough as far as making sure it is fixed right

Customer Service

Always very friendly and helpful