Caliber - Cibolo

4.8 (3,421reviews)
95%
360 Fm 1103,  Cibolo,  TX  78108

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,421)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as exceeding expectations and vehicles returned looking brand new. Communication was a standout strength, with staff proactively providing regular updates via text, email, and phone calls throughout the repair process, keeping customers informed and stress-free. Timeliness was another highlight, as many vehicles were completed ahead of the promised date. Customers also appreciated the friendly, professional, and knowledgeable staff. A few customers noted areas for improvement directly from their feedback, including occasional delays in repair completion, cleanliness concerns upon vehicle return, and isolated quality issues such as paint mismatches or missing parts. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... having to wonder about the status of my vehicle. The quality of the repair exceeded my expectations, and my Toyota looks fantastic. Its clear they take ..." Read more
"... and made sure everything was handled efficiently. The quality of the repairs was outstanding, and my vehicle looked great when I picked it up. ..." Read more
"Extremely professional with great communication and attention to detail."
"Caliber Collision performed high quality service on our vehicle. They did a good paint match as well. They kept us ..." Read more
"... great, my vehicle on the other hand was left a mess. A white powdery substance was left all over the back of the vehicle." Read more
"... holiday schedule wasn't even an issue because the constant updates I would receive almost daily made up for that and gave me the reassurance that my vehicle was in ..." Read more
"Every day I heard from someone with an update. I never had to call anyone."
"... incredibly knowledgeable throughout the repair process. Communication was excellent, they kept me informed every step of the way without me ever having to wonder about ..." Read more
"... conducted efficiently and with professionalism, and I was provided with daily updates regarding the progress. I recommend them." Read more
"Lack of communication"

My Experience

My Experience

Excellent service. Zero complaints

My Experience

It as great working with Nicole. Her communication and attention to detail was exceptional. The service was fast and thorough.

Likely to Recommend

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Nicole was great to work with throughout the process.

Customer Service

I received excellent service from Nicole.

Returned Clean

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My Experience

ABSOLUTE PROFESSIONALS! Great customer service and very pleased with the final results! Should the be another issue in the future, I will be back. Many thanks to the crew!

My Experience

My Experience

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Returned Clean

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My Experience

Great customer service and excellent communication.

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Repair Quality

Great job

Customer Service

Love the text updates

Returned Clean

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My Experience

I had an outstanding experience with Caliber Collision from start to finish. The entire team was friendly, professional, and incredibly knowledgeable throughout the repair process. Communication was excellent, they kept me informed every step of the way without me ever having to wonder about the status of my vehicle. The quality of the repair exceeded my expectations, and my Toyota looks fantastic. It’s clear they take pride in their work and truly care about their customers. I highly recommend Caliber Collision to anyone looking for honest, skilled professionals and top-notch service. Thank you for making the entire experience smooth and stress-free!

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No comment

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My Experience

It.was done before time, it looks like new. Great job.

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Very convenient. They took care of everything quickly & their online communication kept me informed throughout the process.

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Returned Clean

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Returned Clean