Caliber - San Antonio - City Base

4.9 (6,572reviews)
98%
7035 S New Braunfels Avenue,  San Antonio,  TX  78223

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,572)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding service quality, proactive communication, and timely repairs. Many highlighted the exceptional professionalism and thoroughness of staff, noting that vehicles were returned looking brand new. Frequent text and phone updates throughout the repair process were widely appreciated, with numerous customers expressing that being kept informed reduced stress significantly. Repairs were often completed ahead of schedule, exceeding expectations. Customers also valued the attention to detail, including complimentary vehicle cleaning. A few customers noted isolated concerns such as interior cleanliness upon return, minor rework needed, and occasional communication gaps, reflecting direct feedback shared by those customers. Overall, the vast majority expressed high satisfaction and willingness to recommend Caliber Collision to friends and family.
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"I was thrilled that my car repairs were completed quickly and way before the estimated time. I appreciated that I was constantly sent a text ..." Read more
"Great work and I got my vehicle back sooner than expected"
"Mi vehicle was finished ahead of schedule."
"Work was done quickly and efficiently. I was kept informed throughout the entire process."
"The repair was very fast. Like half as long as originally estimated. The only thing that could possibly be improved, would ..." Read more

My Experience

My Experience

Anthony was great hopefully I won’t need to go back but I will definitely take to him and ask him the best is the best way to say it in every possible way

My Experience

Everyone did an amazing job every detail was amazing . I left in shock and I couldn’t stop smiling with the results !!! couldn’t have asked for a better team to do the job !! Thank you very much Jeremiah and to the team at caliber Collison!!!

My Experience

The communication throughout this process was absolutely perfect. I will never do business with any other than Paul and Zack. Amazing customer service. Whatever you’re paying those guys isn’t enough.

My Experience

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My Experience

Anthony was very helpful with my repair. He kept me in the loop with parts being ordered and painted. Very satisfied with my service and repairs.

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My Experience

Love everything about this location. We have used them before with no problems

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Returned Clean

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Returned Clean

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My Experience

It was done quickly and efficiently and everyone I dealt with was very professional and very kind

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My Experience

I had a service advisor named Jeremiah. He was very professional, polite and knowledgeable. He explained the process of how my car would be repaired and if anything out of the ordinary would be found he would call me. He sent me progress reports on the status of my car throughout the time it was being repaired. If I ever need CC again, l will request Jeremiah as my service advisor. The receptionist was very nice, pleasant and professional. The shop was very clean and organized. I would definitely recommend Caliber Collision.

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Returned Clean

My Experience

Paul was very communicative throughout the process of my car repairs.

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My Experience

My Experience

great communication, great job and didn’t take long at all

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Repair Quality

no complaints

Customer Service

Returned Clean