Caliber - Clifton Heights
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Overall I was pleased with the work the shop did on my car- their quick action on the return for repair and their offer to accommodate me with a way to get home.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
At 1st I really appreciated the text updates, but then I received a notification that my car was in the final clean up and quality check dept, and 4 days later, after receiving 2 other notifications that just said to text with questions I received another text that my car was in cleanup and quality check. Either the texter had no clue, something was found to be not right in the 1st check, or it's a defect in an automated system. That 2nd cleanup text was really irritating because I felt like o progress was being made, and the person communicating to me really didnt know what was going on. Then, my estimated date was the 15th but got pushed to the 16th, then the 17th. When it was delayed the 1st time I didnt even get a notification until after 6pm when your shop is closed.I feel like there was no reason for that delay and when I reached out about it I was told there were other issues that required approval from the claims adjuster. I didnt see anything new or changed in my insurance claim through my provider's website so Again... no communication that anything was amiss until I questioned the delay. The times on the website are not accurate as well, it says open at 7.30 and closed at 5.30. When I was notified I could pick up my car I was told the earliest someone would be there was 8 or a little after and that you were closed at 5.15.not convenient for people trying to work and juggle the car pickup. The service rep that took my deductible payment was very friendly and helpful. She was really professional.
Returned Clean
My Experience - 5.0/5.0 -
The customer service was seamless & my car looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I was in contact with was amazing
My Experience - 5.0/5.0 -
I couldn't be any happier with the outlook of my Jaguar. I got many multiple great comments on its appearance. Thanks again!
My Experience - 5.0/5.0 -
I was very pleased with the work, as well as the customer services truly thankful and appreciative. Thanks again Guys
My Experience - 5.0/5.0 -
Everyone was very professional and polite.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super Friendly!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your services is awesome.