Caliber - College Station - SW Pkwy

4.8 (1,081reviews)
97%
1002 Southwest Pkwy East,  College Station,  TX  77840

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,081)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and timely repairs. Many highlighted that staff kept them informed at every stage of the repair process through texts and personal updates, making the experience stress-free. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new. Timeliness was another strong point, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned minor concerns such as delays, incomplete repairs, or cleanliness issues, reflecting areas customers feel could be further refined. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"By far one of the best customer service experiences I have ever had!"
"... caliber was kind and helpful and efficient. I was completely pleased with the attention I received and the quality of work on my car. I would definitely use caliber ..." Read more
"The workers did an excellent job on the repairs and painting.The quality of the work exceeded my expectations."
"Staff was friendly and knowledgeable. Repair was done well and quickly."
"... quickly. Their communication with me was exceptional! My vehicle looked fantastic when they were finished with it. I would whole-heartedly recommend them for you auto ..." Read more
"Excellent work, customer service, and done in a very timely manner. I would highly recommend this facility to others. ..." Read more
"ready weeks ealier than estimated!!"
"The work was pretty good and was completed way before the estimated time despite it being thanksgiving week. Hunter kept me updated and was very responsive ..." Read more
"It was completed four days sooner than originally estimated."
"Poor estimate on completion date"
"... itself was their outstanding customer service. They kept us informed every step of the way, so we always knew exactly where things stood and what to expect. That ..." Read more
"... received updates every time it went in to a new stage. No worries, no stress, great communication and customer service. Highly recommend to anyone needing their cars body ..." Read more
"Great work, great people! I loved the way they communicated with me every step of the way. Definitely recommend Caliber Collision at 1002 Southwest Pkwy E, College ..." Read more
"Great communication throughout the process. Appreciated the text communications and quick response to calls."
"Caliber Collision kept me informed every step of the way. I cannot say enough good things about the service they provided!"

My Experience

My Experience

The young lady I worked with I believe her name was Michelle was very helpful. 10/10 would recommend

My Experience

My service representative gave me a great service taking care of my repair work

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service and communication!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very good results. Happy and satisfied

Customer Service

My Experience

Best customer service ever!

My Experience

My car was ready before the estimated date. Michelle was great and kept me updated about any delays.

Likely to Recommend

Repair Quality

Awesome Job

Customer Service

They were very nice and wonderful.

My Experience

My Experience

Michelle was amazing, giving me constant updates. As a student who got in my first accident I was distraught coming in and she made me feel at ease. Explaining everything along the way. She was very friendly and personable upon arrival rather than a salesman experience. I would definitely prefer her to handle future interactions although I hope it wouldn’t come to that again since I would not like to get in another accident. 20/10 experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Your team did an amazing job on our truck, above and beyond what we expected. Hunter was especially accommodating, communicating daily and getting it all done in a timely manner. And you have popcorn! Thank you!

Likely to Recommend

Repair Quality

The work on our truck exceeded our expectations and was completed much sooner that we anticipated. We received daily progress reports and the service rep Hunter was courteous and professional in every way.

Customer Service

My Experience

Very attentive.. great communication with what was going on with my vehicle

Likely to Recommend

Repair Quality

I am very pleased with the auto body service from Caliber. Very professional and honest, price is reasonable.

Customer Service

Returned Clean

Likely to Recommend

Anyone I know that needs repair, will certainly send them there.

Repair Quality

These guys are terrific. They do great work and have a great service mentality for the customer.

Customer Service

Outstanding

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Professional work, courteous and knowledgeable

Customer Service

My Experience

Thank you Caliber Collision great job. Enjoyed the update on the progress on my car great job Travis

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Repair Quality

Customer Service

Returned Clean

My Experience

The team did a great job

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great communication throughout the process!

Customer Service