Caliber - College Station - Tower Pt

4.9 (5,187reviews)
97%
4480 Sh 6 S,  College Station,  TX  77845
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In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (5,187)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, amazing, and restoring vehicles to like-new condition. Communication was a standout strength, with customers appreciating frequent text and call updates throughout the repair process, making the experience stress-free and transparent. Timeliness was another highlight, as many vehicles were completed ahead of schedule, exceeding expectations. A few customers noted areas for improvement, including occasional delays in promised completion dates, isolated instances of incomplete repairs at pickup, and requests for more personalized communication beyond automated messages. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... peace of mind. The quality of the work was excellent—my car looks as good as new! The attention to detail and commitment to customer satisfaction really stood ..." Read more
"Staff was extremely professional. The repairs done on the vehicle were excellent. I was very satisfied with the workmanship on my ..." Read more
"... was done in 5 days. Everyone was very professional. Repair work looks amazing! Most importantly, they cleaned the van, inside and out. Our van looks brand new. ..." Read more
"... keeping me informed of each step of the repairs and the quality of their workmanship." Read more
"Customer service is excellent. Repair work is excellent. What more could you ask for"
"Kept me updated and was finished a week before the estimated time! Was very pleased"
"It was ready two weeks ahead of the originally quoted date"
"... right on it, they didn't it was two weeks later, promised it would be ready five different times went September 17 th .wasn't ready, just picked it up today October ..." Read more
"Very polite & professional staff. Got my vehicle in & out before I could drink my hot cocoa."
"... told that the car might take three weeks, but it was done within 10 days which I was very ecstatic and content to receive my car quicker than what I anticipated" Read more
"... customer might want an update on whats going on. Yall always beat me to the punch. Its as if someone smart actually sat down and thought about it and figured ..." Read more
"... Collision. They were very responsive from the start and kept me informed throughout the entire repair process. They took the time to clearly explain what was going ..." Read more
"... great experience with Caliber Collision. I received consistent updates throughout the repair process, which made everything stress-free and reassuring. ..." Read more
"... dodge' from other service-based businesses, I was delighted with Caliber's commitment to keeping their customers fully informed." Read more
"I never received a call about the estimate and to ask if I wished to proceed. I received a text saying ..." Read more

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Love, Love, Love Natalie and Haley!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great service from Chris, Haley and the team

Likely to Recommend

Great service from Chris and the extended team.

Repair Quality

No sign of repair

Customer Service

Great service from Chris and the extended team.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Joaquin did an awesome job! Was reliable and efficient. Always maintained me up to date.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Haley took very good care of us. Kept us informed on the repairs and the expected completion date. I will use Caliber Collision in the future if it becomes necessary.

Likely to Recommend

If I every need body work done again on a vehicle, which I hope I don’t, Caliber will get my business.

Repair Quality

The repairs look to be great.

Customer Service

Haley was great to work with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Byron did an excellent job overseeing my repair- getting backordered parts in sooner, regularly communicating, making sure thorough, quality repair was done. Enterprise car rental return was very easy at this location.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So professional. I love the way you work with my insurance to get my car fixed beautifully and quickly. Very happy customer!!

Likely to Recommend

Repair Quality

More than satisfied....great job!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repairs were completed as quickly as possible. We had good communication with Haley, who kept us informed of the repair status.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I haven’t scene the car but it was dropped off at my house while I was working away. Great customer service. Tower Point location is excellent. Thank you!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome experience. Painless drop off and the repairs were done perfectly and It was done early! Folks are great to work with, up dates everyday...

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Not ever going to happen

Repair Quality

Very unprofessional manager, kept delaying the progress of getting my car

Customer Service

Continuous lying

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Haley did a fantastic job with communication and the repair process!

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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