Gerber Collision & Glass - College Station

4.9 (101reviews)
100%
95 N Dowling Rd,  College Station,  TX  77840
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In operation 85 years.

Gerber Collision & Glass - College Station offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (101)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and excellent communication. Many highlighted that vehicles were completed ahead of schedule, with several noting early delivery as a standout experience. The quality of repairs was frequently described as exceptional, with cars returned looking brand new and thoroughly cleaned. Customers appreciated the proactive, frequent updates via texts and phone calls throughout the repair process. A few customers noted minor concerns, including a color mismatch on a repaired vehicle, slight fitment issues, and some settings altered post-repair - all shared directly from customer comments. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... reinforced why I keep coming back. Their professionalism, quality of work, and genuine concern for their customers are exceptional. This time, they truly went above and beyond. After ..." Read more
"Gerber Collision & Glass surpassed my expectations! Their work was done so well that I was not sure what side had been repaired! ..." Read more
"... out of 10! I brought my car in for some work and they did an absolutely amazing job on the paint. It looks brand new. The customer service was great too. I highly recommend ..." Read more
"... progress of my BMW, and when I picked it up, the repairs looked excellent. The vehicle was returned clean and in great condition, and everyone I interacted with was courteous and ..." Read more
"... very happy and satisfied with my repair experience. The quality of the repair is excellent, and my car looks great. They also completed the repairs quicker than expected, ..." Read more
"... finally get my car back. What was expected to be a two-day repair was completed in just one day because they made the extra effort to get it done for me. That kind of service is increasingly ..." Read more
"Under promised and over delivered. Outsranding work completed several days ahead of schedule. Very professional and courteous!"
"... time I have used this specific location. They have consistently gotten my car completed before the expected finished date. Thank you for going above and beyond!" Read more
"... of service, great communication and hospitality. Got my car back in 8 days when they said 2 and a half weeks" Read more
"They were able to give me an ETA very quickly, and my car ended up being ready a day early."
"... excellent work done and with the status updates. We knew exactly what was being done and when, and if there was any change to the status or schedule it was communicated immediately. ..." Read more
"Professional, constant informative text updates, and very timely."
"Communication was phenominal"
"... they were waiting for supplies to come in. We were very happy with how they communicated and that." Read more
"Great communication and got done quickly"

Likely to Recommend

Repair Quality

Buen trabajo y el personal muy amable

Customer Service

Excellent job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication throughout the whole process.

My Experience

My Experience

Great service, friendly people. Kept me informed throughout.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Likely to Recommend

Repair Quality

Good

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

10 out of 10! I brought my car in for some work and they did an absolutely amazing job on the paint. It looks brand new. The customer service was great too. I highly recommend them!Option

Customer Service

10 out of 10! I brought my car in for some work and they did an absolutely amazing job on the paint. It looks brand new. The customer service was great too. I highly recommend them!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I could not have asked for better or more personal service. This is the third time I have had work done at this shop, and every experience has reinforced why I keep coming back. Their professionalism, quality of work, and genuine concern for their customers are exceptional. This time, they truly went above and beyond. After I had already spent nearly two frustrating weeks waiting for my insurance company to authorize the repair, they understood how eager I was to finally get my car back. What was expected to be a two-day repair was completed in just one day because they made the extra effort to get it done for me. That kind of service is increasingly rare. They did not simply repair my car; they recognized the situation I was in and went out of their way to help. I am incredibly impressed and genuinely grateful. After three experiences with this shop, I can say without hesitation that they have earned my trust and my highest recommendation.

Likely to Recommend

Absolutely. I would recommend them without hesitation. This is the third time I’ve used the shop, and their quality of work, personal service, and willingness to go above and beyond have been exceptional every time.

Repair Quality

Absolutely outstanding service. This is the third time I’ve had work done at this shop, and they continue to exceed my expectations every time. The level of personal attention and customer service is exceptional. After I had already spent nearly two frustrating weeks waiting for my insurance company to authorize the repair, they went above and beyond and accelerated what should have been a two-day repair so they could get it completed in a single day. I genuinely appreciate the effort they made on my behalf. I could not recommend them more highly.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was great from day one. Updates were awesome. We were well informed throughout the process.. Thank you again

Likely to Recommend

I would recommend to any one looking for great service

Repair Quality

Very satisfied with the repair. Team seems like they take pride Thank you for making it a good experience.

Customer Service

Very satisfied. Customer service was outstanding. There communication was spot on. We knee what was going on through most of the stages. I would definitely use y'all again. Thank you for making it a good experience.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Gerber goes above and beyond expectations! My car looks great, and they are the nicest people to deal with! Thank you so very much!

Customer Service

Amanda and Matt were the nicest people to work with!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amanda and Matt were awesome and super friendly and helpful. Would one hundred percent use gerber again and recommend to friends and family.

My Experience

The car looked good as new. I received great updates via phone call every few days. I appreciated how clean the outside was when they returned my vehicle. I dropped it off with years-old dead bugs baked into the outside, and they had it looking shiny and clean.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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