Caliber - Colorado Springs - Fillmore

4.8 (1,737reviews)
96%
708 Nichols Blvd,  Colorado Springs,  CO  80907

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,737)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text updates and proactive outreach throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many vehicles were completed ahead of schedule, often surprising customers. Staff were repeatedly described as friendly, professional, knowledgeable, and compassionate, making stressful situations feel manageable. Several customers noted added touches such as vehicle cleaning inside and out. A small number of customers raised concerns directly in their feedback about repair quality issues, including misaligned parts, unresolved damage, and unexpected new problems, reflecting areas where individual experiences fell short of expectations.
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"... pretty extensive, but they did an incredible job. My car looks like new—you'd never know it went through that storm. They clearly know their craft and paid serious attention ..." Read more
"... in right away , got the work done in great time . The truck looks perfect" Read more
"I can see the auto body work right thru the paint I was at Target and looked at the side that was worked ..." Read more
"... nearly identical collision damage. Amazing service. Fast, accurate detailed and focused on the customer. Went above and beyond for an early pickup of my repaired ..." Read more
"... professionals did an outstanding job with precision, ensuring my vehicle looked like it did prior to the accident. Customer service and communication skills were off ..." Read more
"Done right and done in a very timely manner"
"Delivered on a Saturday! Fantastic."
"Finished over 2 weeks ahead of schedule!"
"Finished way faster than the estimate. I had forgotten about a trip I had planned my fault ..." Read more
"It was ready more than a week ahead of the expected date!"
"They did a fabulous job and it was very quick. They communicated constantly with me so I knew how things were going and when I could expect my car back. This is the ..." Read more
"The communication about where my car was in the process of being fixed took a lot of stress off my world."
"The customer service was AMAZING! Excellent communication throughout, and they went the extra mile. Best customer service I've had in years!"
"The team was very informative of the status of my vehicle and had it back to me in less than 24 hours which ..." Read more
"Excellent communication throughout repairs, and through pickup. Answered all questions I had at time of pickup. And ..." Read more

Likely to Recommend

Repair Quality

I was more than satisfied with the work performed on my 1982 Pontiac Firebird. Outstanding restoration. Philip

Customer Service

Outstanding restoration of my 1982 Pontiac Firebird, it looks as good as new. Thanks for the outstanding job. Philip

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My Experience

Great customer service from start to finish. The whole process was made easy for me, very painless and convenient. I couldn’t be more pleased.

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My Experience

Awesome service!

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My Experience

Really liked that they kept in communication with me throughout the whole process. Everyone was very professional, helpful and kind. My car looks great!

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Absolutely would, yes.

Repair Quality

Timely, great communication, offered to drop my car off to my residence too!

Customer Service

Wonderful, friendly, accommodating.

Returned Clean

My Experience

The whole team I interacted with was very thorough, quick, professional, and SO kind! Especially the woman at the front desk and the woman who was general manager! I loved getting to work with a team of awesome women who know how to get the job done right 💪 I really feel like Caliber Collision went above and beyond. It was very convenient to also be able to leave my rental car there to be returned to enterprise! They also replaced some light bulbs free of charge for me in addition to fixing everything associated with a recent accident. I really appreciated help from a team who wasn’t trying to take advantage of my ignorance around car related repairs :)

Likely to Recommend

Repair Quality

They were fantastic! They kept me updated the whole time each week at least 2x weekly on where they were with the repairs. They were quick so I didn’t end up needing my rental car beyond what would be covered. Very professional, kind, knowledgeable, and great communication! They know what they are doing!

Customer Service

They were wonderful! I loved seeing so many women on the team and they were all so kind and accommodating. They even let me pick my car up outside of business hours when they were finished with the car to accommodate my work schedule. They went above and beyond.

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I already have recommended Caliber to my daughter and other people.

Repair Quality

Absolutely satisfied! The quality of the repairs, the turnaround time, and the status communication were all above expectations.

Customer Service

Customer service was fantastic - the initial inspection by Jenn along with the regular updates as well as the final checkout were superb.

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My Experience

This team cares! Jess tried so hard to have our vehicle ready for camping! Communication was easy and felt confident our 4Runner was being well taken care of. Thanks for everything

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Attentive and communicative

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My Experience

Great communication.

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Caliber has a very large presence in the Springs so they would a source for future issues which I hope to never need.

Repair Quality

Hello I am satisfied with the work on my 2024 Mach-E. The color is not 100% perfect but I am Happy with the outcome. A perfect match would have been time consuming and cost. But they worked within my budget and the outcome is well worth the effort the Caliber people performed on my car.

Customer Service

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I do recommend them to everyone

Repair Quality

I have used Caliber a few times and they always do an exceptional job!

Customer Service

They kept me informed at every step

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My Experience

Excellent customer service that began at the front desk and continued throughout with insightful updates and excellent final condition of the vehicle, to include an impeccable cleaning job at the end.

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Staff were extraordinarily helpful and responsive

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My Experience

As always they were great!

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Repair Quality

I love this Caliber Collision. They repaired my car in a timely manner with a ton of updates. And I don't think I have ever been anywhere with better customer service!

Customer Service

I love this Caliber Collision. They repaired my car in a timely manner with a ton of updates. And I don't think I have ever been anywhere with better customer service!

Returned Clean